Pre-Sales Engineer

• Pre-sales engineering network design, radio frequency passive and/or active planning, bill of material creation, sales opportunity engagement, and technical training individually or in larger group settings
• Identifying and driving the development of a territory account plan based on awareness of the business economics and trends of the industries, including vertical markets
• Have a working knowledge of RUCKUS Networks wireless, wired and software solutions
• Act as a trusted technical advisor to end-customers and partners with the ability to differentiate and competitively position RUCKUS solutions
• Assist the Territory and/or Partner Account Manager in driving revenue and selling solutions to achieve quota goals

• Undergraduate or graduate degree (BS/BA minimum) in Electrical engineering
• Networking Engineering
• Information Technology
• Management Information Systems
• Computer Science
• or equivalent proven work-related experience
• Minimum 5 years pre-sales or equivalent experience working with route, switch, and Wi-Fi technologies
• A professional or associate level networking industry certification such as Cisco CCIE, CCNA, Juniper JNCIA, Aruba, RUCKUS RCNI or RCWA, CWNA, etc. is preferred
• Strong ability to support and manage the process of troubleshooting complex problems
• Highly effective technical presentation skills
• Strong verbal and written communications skills
• A proficient understanding of pre-sales engineering, technical sales processes, and critical account management
• Ability to communicate both written and oral technical solutions to a variety of audiences that include executive level decision makers
• Advanced understanding of end-customer business drivers and how to map these to a end-customer network environment, including identification of improvement areas in network design
• Working knowledge of networking technical skills
• specifically, 802.11 Wi-Fi technology evolution releases (Wi-Fi 5, 6, 7), RF antenna signal propagation behavior, best practices design and assessment, predictive heat map creation, wireless troubleshooting, wireless network optimization, IP routing and switching WAN/LAN design, setup and configuration, Layer 4-7 application services, security authentication methods and products, SASE, SD-WAN, RADIUS, AD, Virtualization environments/deployments, VM installations, (any of VMWare, KVM, Hyper-V, GCE, Azure, AWS), secure device/user onboarding solutions, etc. DevOps/REST or other common API programming knowledge a plus
• General knowledge of the following areas of specialization: Cloud services (SaaS)
• VLAN
• security
• VoIP
• QoS wired/wireless
• BYOD/MDM
• P2P
• mesh
• wireless controller architectures
• Wi-Fi protocols and transmission, RF design, indoor and outdoor wireless deployments
• packet capture/analysis tools
• and WLAN security
• Working knowledge of wi-fi design tools such as Ekahau and Hamina, etc.

DevOps/REST or other common API programming knowledge a plus

• Medical, dental, and vision plans
• Life and accidental death insurance
• A 401(k) plan
• Participation in the Company’s Incentive Plan
• Eleven paid holidays in a full calendar year
• Two weeks of paid vacation (prorated based on start date)
• Other leave options