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As the Enablement Business Partner to CSI, you will design, drive, and scale enablement programs that support the operational and strategic goals of CSI leadership. You’ll act as the connective layer between strategic priorities and flawless execution bringing structure, discipline, and accountability to onboarding, ongoing development, and cross-functional initiatives. You’ll partner directly to the VP of Solution Consulting, Professional Services, and Customer Education and collaborate closely with leaders across CSI to ensure every enablement initiative is linked to measurable outcomes.
Job Responsibility:
Lead the end-to-end design, execution, and management of enablement programs across CSI
Ensure all initiatives are scoped, prioritized, and delivered with clear alignment to business goals
Translate CSI leadership priorities into enablement plans with timelines, owners, and measurable outcomes
Maintain a rolling roadmap of enablement activities aligned to onboarding, capability development, and strategic initiatives
Own program communication, documentation, and stakeholder engagement throughout delivery
Drive collaboration across Enablement, Product, RevOps, and GTM teams to ensure alignment and leverage shared resources
Leverage Wrike to manage all work with visibility and accountability
Define success metrics, build dashboards, and evaluate program impact using data
Conduct regular reviews with CSI leadership and iterate programs based on feedback and outcomes
Requirements:
3+ years of experience in enablement or program management, preferably in a SaaS or technology environment
Ability to demonstrate an understanding of Professional Services, Solution Consulting, or post-sales functions
Strong executive presence with a clear and structured communication style
Known for strategic thinking, operational rigour, and program delivery excellence
Comfortable managing complex programs involving multiple functions, regions, and timelines
Analytical mindset able to use data to influence decisions and track program success
Detail oriented, highly organized, and composed in fast-moving environments
Experience using Wrike or similar work management tools is an advantage
A natural early adopter of productivity-enhancing tools, including AI
Nice to have:
Experience designing programs for consulting, technical, or customer-facing teams
Familiarity with enterprise tools like Salesforce, Clari, Tableau
Exposure to scaling enablement across regions with regional nuance in mind