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BioCatch is the leader in Behavioral Biometrics, a technology that leverages machine learning to analyze an online user’s physical and cognitive digital behavior to protect individuals online. BioCatch’s mission is to unlock the power of behavior and deliver actionable insights to create a digital world where identity, trust, and ease coexist.Today, 32 of the world's largest 100 banks and 210 total financial institutions rely on BioCatch Connect™ to combat fraud, facilitate digital transformation, and grow customer relationships. BioCatch’s Client Innovation Board, an industry-led initiative including American Express, Barclays, Citi Ventures, and National Australia Bank, helps BioCatch to identify creative and cutting-edge ways to leverage the unique attributes of behavior for fraud prevention. With over a decade of analyzing data, more than 80 registered patents, and unparalleled experience, BioCatch continues to innovate to solve tomorrow’s problems. For more information, please visit www.biocatch.com. We are looking for an exceptional individual to join our vibrant growing Sales organization as a Pre-Sales Consultant. The role requires a strong technical and sales acumen, along with relevant industry expertise with particular focus on fraud and financial crime prevention in the Financial Services sector. The Pre-Sales Consultant will collaborate with sales, professional services, product management, operations, and engineering to identify customer pain points, ensure product fit, and propose solutions that accurately address customer needs to exceed business decision maker's expectations. The candidate will understand BioCatch's business goals, and pair with sales account executives to support delivery of revenue by owning the value sell and technical win, before providing a seamless handover to the delivery team.
Job Responsibility:
Undertake detailed discovery with customers, to truly uncover their needs and the associated drivers, dependencies, and challenges
Deliver presentations, customized demos, working sessions and scoping meetings to technically qualify deals
Work with the customer solution architect to design solution, document, and socialize to acquire customer buy in
Provide guidance on how best to leverage BioCatch within the customer critical decision-making process
Proactively scope and document the technical solution and project plan required to address prospective customer requirements
Coordinate with professional services, delivery, and engineering team to validate technical and commercial feasibility of proposed solution
Secure commitments from the customer’s technical staff to ensure the deal meets the technical requirements to close
Define Proof of Concepts with clear success criteria and ensure conversion by guiding the delivery team to meet the objectives
Support the development of the overall business case
Lead the response to RFIs and RFPs
Work with customer InfoSec and BioCatch technical team to successfully answer security questionnaires
Interact regularly with customers (both internal and external) to provide thought leadership, business expertise and guidance to the organization
Where required, attend conferences for speaking engagements, increase BioCatch profile, gather leads and to build personal brand
Stay up to date with emerging fraud and financial crime MOs, industry trends, regulations, and mechanisms to combat these within the industry
Maintain market awareness and contribute to competitor intelligence gathering
Build strong relationships with clients and be seen as a trusted advisor on fraud and financial crime risk solutions
Requirements:
Native English speaker
More than 5 years of pre-sales engineering or consulting experience in the fraud, financial crime or related technology space working with top tier customers
A passion to work with innovative technology and an entrepreneurial attitude to develop a career with an international organisation
Preferred experience in enterprise architectures and AI solutions
Understanding of the fraud prevention, AML and financial crime landscape
General understanding of security frameworks
Good technical awareness to aid sales discussions, ideally including an understanding of items such as operating systems (Linux), cloud computing (Azure, AWS), data types (CSV, XML, JSON), database technologies & storage, API integrations, HTML, JavaScript, SDKs, SPA development
Basic understanding of analytical techniques and constraints of statistical modeling and Machine Learning algorithms
Outstanding oral and written communication skills
effectively communicate technical concepts to both technical and non-technical audiences
Strong presentation skills and required to create custom market facing presentations
Highly proficient analytical and problem-solving skills to uncover the customer need/challenge using probing questions, draw valid conclusions and identify risks, whilst defining an appropriate solution
Travel required 20%-30% of the time locally and internationally