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Pre-Sales Associate

South Africa, Cape Town · Job Posted December 11, 2025
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Job Description

At Sabio Group, we're dedicated to fostering an environment where employees thrive. Since 1998, we've built a dynamic culture that is both challenging and fun, driven by a team of ambitious, knowledgeable individuals who are passionate about leading the CX revolution. We're seeking creative, resourceful people to join our fast-growing organisation, where you'll have the opportunity to develop your skills and contribute to a culture of continuous learning. We work with some of the world’s largest organisations across various industries, delivering exceptional digital customer experiences through our unique blend of expertise, technology, and insight. As one of Europe’s fastest-growing providers of CX transformation solutions, we’re committed to sustainability, diversity, and inclusion, ensuring our workforce reflects the diverse society we serve. Join us and help shape the future of customer experience. The Pre-Sales Associate will support the regional and group commercial teams with document preparation, presentation creation, and solution documentation aligned to client needs. This role sits within the broader Commercial Organisation and provides foundational pre-sales support to enhance bid quality, accuracy, and consistency. It is an ideal opportunity for someone looking to grow into a more customer-facing or technical pre-sales role in the future.

Job Responsibility

  • Capturing / collating / receiving customer requirements and translating these into proposal content and / or Statement of Works (SoWs) including pricing (Software / Professional Services / Managed Services) for simple solutions potentially working on your own but on more complex / larger solutions working in tandem with a lead specialist
  • Developing customer-facing proposal content, pitch decks, and solution overviews using standardised templates and input from sales and pre-sales colleagues
  • Liaise with internal stakeholders (sales, pre-sales product, finance, and delivery) to ensure documentation accuracy and alignment
  • Liaise with internal and external stakeholders (product / speciailists / internal teams / customers / partners) to source requirements and pricing information
  • Support opportunity qualification processes by preparing background research and consolidating deal-specific content
  • Track and report on deal support activity, using internal tools and CRM systems
  • Maintain and update a library of pre-sales assets, including case studies, presentations, and technical documentation
  • To be the de-facto demonstration specialists for the UK region – to be be able to demonstrate across Sabio’s vendor and partner ecosystem, build use-case-focused demos, build demoe scripts and value points, and act as the demo enabler for the wider pre-sales team

Requirements

  • Solid understanding of business operations and commercial processes
  • Strong written communication (documents) and visual storytelling skills (slides)
  • Design abilities to produce solutions designs (technical diagrams)
  • Detail-oriented with the ability to consolidate information from multiple sources
  • Comfortable working to tight timelines and coordinating across functions
  • Numerical skills underpinning an ability to work on pricing models
  • Bachelor’s degree in Business, Technical, IT, or related field (or equivalent experience)

Nice to have

  • B2B technology, SaaS, or services businesses is advantageous
  • Customer Experience / Contact Centre / Artificial Intelligence / Data is advantageous
  • Using AI tools as part of day-to-day role
  • Working in a commercial / pre-sales function
  • Ability to engage an audience and illustrate value points through innovative demonstrations
  • Any exposure to technical design roles, pre-sales environments or sales enablement is beneficial

What we offer

  • Remote/Flexible work
  • Discovery Medical Aid
  • Connectivity Allowance
  • 15 days paid holiday a year- (this includes three Sabio days)
  • Momentum EAP

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