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We are looking for a skilled Pre-Litigation Personal Injury Case Manager Paralegal to support a busy plaintiff-focused law firm in Albuquerque, New Mexico. This position is ideal for someone who can manage cases from intake through pre-suit resolution while maintaining clear communication with clients, medical providers, and insurance representatives. The right candidate brings strong organizational ability, confidence working in case management systems, and a service-oriented approach in a fast-paced legal environment. This is an in-office role.
Job Responsibility
Oversee a pre-litigation personal injury caseload, tracking each matter from initial intake through settlement preparation and follow-up
Communicate regularly with clients, insurance carriers, medical offices, and other parties to gather updates, request records, and move claims forward
Prepare and organize case documentation, including demand packages, correspondence, medical records, liens, and supporting claim materials
Maintain accurate case files, deadlines, and activity notes using case management software and calendaring tools
Review incoming documents for completeness and accuracy, then route information appropriately to support timely claim handling
Assist with billing-related tasks, record management, and administrative coordination tied to personal injury plaintiff matters
Use tools such as Adobe Acrobat, Microsoft Excel, and legal research platforms to compile, analyze, and manage case information
Support attorneys and legal staff with pre-suit case development, status reporting, and resolution planning
Requirements
At least 2 years of experience handling pre-litigation personal injury matters in a law firm or similar legal setting
Background working on plaintiff-side injury cases with an understanding of claim development and pre-suit procedures
Proficiency with case management systems, document handling tools, and standard office software, including Microsoft Excel and Adobe Acrobat
Ability to manage deadlines, maintain organized files, and handle multiple active matters with close attention to detail
Strong written and verbal communication skills for interacting with clients, providers, insurers, and internal legal teams
Experience reviewing records, coordinating claim documentation, and supporting demand or settlement preparation
Bilingual Spanish skills are highly preferred
Sound judgment, reliability, and the ability to work effectively in a fast-paced environment
Nice to have
Bilingual Spanish skills are highly preferred
What we offer
Medical, vision, dental, and life and disability insurance