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Pre-Access Coordinator

United States, Moline · Job Posted May 13, 2026
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Job Description

As a Pre-Access Coordinator, you’ll play a critical role in the patient journey—serving as the first point of connection and ensuring every visit starts smoothly, clearly, and stress-free. This position sits at the heart of the healthcare experience. You’ll combine customer service, administrative expertise, and financial coordination to help patients feel informed and cared for—before they ever step into the office. Your work directly supports patient satisfaction and operational efficiency across the practice.

Job Responsibility

  • Greet patients, assist with check-in and check-out, and ensure accurate demographic and insurance information
  • Complete insurance verifications, manage referrals, and maintain accurate patient accounts
  • Offer upfront financial counseling and assist with payment processing to reduce surprises
  • Schedule appointments, manage medical records, and follow established Pre-Access procedures
  • Handle phone inquiries, referrals, and opening/closing duties to keep the office running smoothly

Requirements

  • A high school diploma or equivalent (required)
  • Prior experience in healthcare operations such as patient registration, insurance verification, or billing

Nice to have

Knowledge of third-party payer systems and healthcare revenue cycles

What we offer

  • Collaborative, supportive team environment
  • Opportunities to grow your skills within healthcare administration
  • Meaningful work that improves the patient experience every single day
  • Medical, vision, dental, and life and disability insurance
  • 401(k) plan

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