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Join Aledade as a Practice Transformation Specialist (PTS) across our practices and personally make an impact on patient care. Practice Transformation Specialists are HQ’s most direct interface with providers and can glean valuable insight into our partner practice’s happiness and needs. A successful PTS is passionate about population health, and highly mission oriented around providing better care to patients while reducing costs. At Aledade, a PTS can impact the health of their community by transforming one practice at a time.
Job Responsibility:
Direct Practice Support: 80% - Implement products and execute ACO PY0 initiatives with direction from PY 0 team in coordination with Market Leadership. Accountable for implementing and supporting a practices onboarding experience inclusive of their introduction to Aledade, coaching to our technologies, and PY0 initiatives ensuring practices meet goals set forth in mutually developed PY0 Milestones and Practice Transformation Plans
ACO Training and Development: 10% - Work to assist in training office staff and physicians & providers (in coordination with Aledade's Value Based Care Curriculum) on processes and technologies. Provide continual assessment of practice’s and staff’s training needs. Develop and nurture lasting relationships and engagement with physicians, providers, and healthcare system executives to support and enhance financial and quality performance across performance metrics
Customer Success: 10% - Listening to practices concerns, relaying important information to Manager/Leads to understand opportunities for improvement
Requirements:
4-6 years of significant and relevant work experience in medical practice management in lieu of educational requirements may be accepted, particularly with significant administrative experience in a clinic setting
3 years of experience with Electronic Health Records (EHR) for clinical/practice management processes
Nice to have:
Excellent oral and written communication skills (i.e., public presentation skills), organizational and project management skills, and team-building skills
Familiarity with process mapping and work-flow analysis tools
Excellent computer skills and willingness to learn additional software applications
What we offer:
Flexible work schedules and the ability to work remotely are available for many roles
Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners
Robust time-off plan (21 days of PTO in your first year)
Two paid volunteer days and 11 paid holidays
12 weeks paid parental leave for all new parents
Six weeks paid sabbatical after six years of service
Educational Assistant Program and Clinical Employee Reimbursement Program
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