Practice Manager Job at Healthii People (Carlisle)

Practice Manager

Healthii People

Location:
United Kingdom , Carlisle

Category:
Health and Beauty

Contract Type:
Not provided

Salary:

45000.00 - 50000.00 GBP / Year

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Job Description:

Practice Manager - Carlisle, Cumbria. Join a leading GP practice in the North West. We are proud to deliver high-quality primary care across more than 40 practices, all rated Outstanding or Good by the CQC. As we continue to expand, we are looking for an experienced and motivated Practice Manager to join one of our GP surgeries in Carlisle, Cumbria. This is an excellent opportunity to develop your career within a supportive, innovative organisation offering a strong network of Practice Managers, Area Managers and dedicated head office support teams.

Job Responsibility:

Manage administrative and non-clinical staff
Lead recruitment, inductions, appraisals and training
Ensure compliance with employment legislation and internal policies
Act as CQC Registered Manager
Lead compliance checks, audits and regulatory activity
Oversee Information Governance and data protection
Support SEA reviews, medicines management and quality improvement
Manage IT systems and coordinate maintenance
Oversee Health & Safety and premises standards
Ensure efficient patient service systems and repeat prescribing
Manage daily/weekly operational tasks including stock control, rota checks and staff queries
Handle complaints, patient feedback and enquiries
Lead FFT reporting, annual surveys and exception reporting
Maintain patient information across leaflets, website and communications
Lead the Patient Participation Group (PPG)
Manage petty cash, private income and reconciliations
Complete monthly/quarterly claims (PH, PPA, OpenExeter, Enhanced Services)
Monitor KPIs, DES/LES requirements and local performance indicators
Attend ICB meetings, PCN forums, peer reviews and PM meetings
Build strong relationships with external partners and stakeholders

Requirements:

Primary Care experience
GCSE English and Maths (A-C or equivalent)
Strong communication, organisational and leadership abilities

Nice to have:

Experience in a GP surgery
EMIS experience

What we offer:

Excellent career development opportunities
Enhanced staff benefits
Monthly Practice Manager meetings and regular Area Manager support
Comprehensive HR, finance, IT and governance support
Winter Awards Ceremony, team events and fundraising activities
A values-driven environment focused on quality and patient care

Additional Information:

Job Posted:
January 02, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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