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An established law firm is seeking an experienced Practice Manager to oversee day-to-day operations in their Surrey office. This key leadership role requires strong expertise in legal practice management, particularly in finance, compliance, HR, and operations.
Job Responsibility:
Manage office operations, ensuring efficiency and SRA compliance
Oversee budgeting, billing, debt collection, and financial reporting
Lead HR functions – recruitment, onboarding, reviews, and staff development
Maintain compliance with AML, GDPR, and risk protocols
Supervise legal systems (LEAP, Xero, Microsoft 365) and IT infrastructure
Develop and implement firm-wide policies and procedures
Support fee earners with workflow and operational efficiency
Oversee office facilities, supplier contracts, and procurement
Handle client queries professionally to maintain strong relationships
Report on financial and operational performance to leadership
Requirements:
Proven experience as a Practice or Operations Manager in a law firm
Strong financial acumen and understanding of legal billing
In-depth knowledge of SRA, AML, GDPR compliance
Proficiency with LEAP, Xero, and Microsoft 365
Excellent leadership, communication, and problem-solving skills
Ability to work across two London offices (four days at the nearest, one day at the other)
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