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Practice Manager

https://www.cvshealth.com/ Logo

CVS Health

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Location:
United States, Denver

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Category:
Health and Beauty

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

The Practice Manager role at Oak Street Health involves leading and managing operations at a single primary care clinic location in alignment with company values and standards. The position requires supervision of clinical and non-clinical staff, fostering team engagement, ensuring smooth daily operations, driving patient satisfaction and clinical metrics, implementing new operational initiatives, and collaborating with medical leadership.

Job Responsibility:

  • Hire, train, supervise, coach, mentor and manage a multi-disciplinary team of 15+
  • ensure the center is a Great Place to Work and our teams are engaged and thriving
  • build a culture of engagement and demonstrate the Oaky Values and Service Behaviors at all times
  • ensure clinic operations are running smoothly and safely on a daily basis
  • arrange coverage for call-offs or scheduled PTO
  • ensure all Standard Operating Procedures are followed
  • provide patient service recovery as needed
  • drive results for patients by ensuring adherence to meetings, huddles, and preventive care best practices
  • support the clinical and service team in achieving patient experience, clinical outcomes, and team metrics
  • lead the implementation of in-clinic operational initiatives
  • oversee clinical and community areas to address building or alarm issues
  • partner with the Center Medical Director and Outreach Manager to lead as a triad
  • use proprietary software, reporting systems, and EMR to monitor workflows
  • other duties as assigned

Requirements:

  • 2 or more years of experience in a supervisory role
  • ability to work flexible hours as needed, with occasional evenings
  • proficient PC skills
  • US work authorization
  • someone who embodies being 'Oaky'

Nice to have:

  • Bachelor's or Master's Degree in a related field
  • 5 or more years of experience in a supervisory role within a clinical setting
  • fluency in Spanish or other languages spoken by people in the communities we serve
  • experience successfully driving teams towards achievement of metrics
  • experience with Google Suite
What we offer:
  • Paid vacation
  • sick time
  • 401K match options
  • health insurance
  • vision and dental benefits
  • leadership development opportunities
  • continuing education stipends
  • flexible work environments
  • opportunities for advancement

Additional Information:

Job Posted:
April 26, 2025

Expiration:
September 25, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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