Practice Manager Job at Chewy (Denver)

Practice Manager

Chewy

Location:
United States , Denver

Category:
-

Contract Type:
Not provided

Salary:

90000.00 - 99500.00 USD / Year

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Job Description:

At Chewy Vet Care we’re changing the veterinary care experience! With the launch of our new veterinary practices, we are looking for a full-time Practice Manager to join our Healthcare Practice Team. As a clinical team member, you’ll work in a practice crafted from the ground up by veterinarians, equipped with advanced equipment and purpose-built technology so that you can practice your best medicine and focus on patient and pet parent care. We offer a customer and team member-centric environment where, together, we deliver care that starts with a visit and lasts a lifetime! We’re a comprehensive veterinary practice that delivers personalized, patient-centric care. Our mission is clear - to become the most trusted and convenient destination for pet parents and partners, everywhere. This is an opportunity to join the industry leader that not only cares about what you do, but what you need as a person. We’ll provide competitive benefits, scheduling options that fit your lifestyle, and a collaborative work environment where you can unleash your full potential! Join the team that understands that caring for the pets we love starts with greater care for our veterinary Team Members.

Job Responsibility:

Responsible for supporting the paraprofessional staff in implementing the outlined policies and procedures, applying coordinated technology, and managing the practice operational functions
Work with regional and corporate leadership to provide support and continuous development for the practice team
Provide staff management with a primary responsibility of overseeing their operational performance and coordinate work schedules for the team
Demonstrate team support and care for others’ work experiences by conducting staff reviews, handling their concerns, and mentoring Team Members with their career development
Lead team coordination of inventory cycle counts and fulfill inventory needs requests
Engage with clients to ensure they receive the ultimate treatment and resolve conflicts or complaints
Ensure the equipment and clinic are well maintained, and OSHA guidelines are followed
Guide team with following the practice’s Standard Operating Procedures (SOPs) and Standards of Care (SOC)
review SOPs and practice metrics to help improving their performance
Communicate clearly and respectfully with clients and Team Members
Be a PIMS administrative super-user and provide assistance to others on the team in their use of the technology
Act responsibly giving the pharmacy holdings of the practice
Participation in self-development courses and Chewy Vet Care required compliance training
Perform related duties and assignments by management
Oversee operating, safety, and compliance procedures as required by applicable law and Chewy Vet Care processes and policies

Requirements:

Successful completion of the CVPM program and current certification is preferred
Ability to meet the qualifications for the CVPM designation
3+ years of experience as a Practice Manager in practice
2 years of supervised experience with veterinary radiation machines preferred
Experience mentoring and leading others
Ability to connect with clients and demonstrate empathy and compassion
Ability to manage conflict resolution
Excellent verbal / written communication, observational, and analytical skills
Thrive in a fast paced, self-starter environment
Standing or walking up to 80% per shift
Frequently lift up 50 to 70 pounds using an optional team lift
Occasionally lift greater than 70+ pounds using a team lift
Stand, push, pull, carry, squat, and kneel

What we offer:

401k
new hire and annual equity grant
medical/Rx
vision
dental
life
disability
hospital indemnity
critical illness
accident
parental leave
family services benefits
backup dependent care
flexible spending accounts
telemedicine
pet adoption reimbursement
employee assistance program
many discounts including 10% off pet insurance and 20% off at Chewy.com
annual PTO
six paid holidays per year
paid sick and family leave in compliance with applicable state and local regulations

Additional Information:

Job Posted:
December 29, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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