Practice Manager of Operations Job at Breton Bay Dentistry (Charlotte)

Practice Manager of Operations

Breton Bay Dentistry

Location:
United States , Charlotte

Category:
Office Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Dental Care at Berewick is looking for a Practice Manager of Operations to join our team. As a Practice Manager of Operations, you’ll be a valued business partner to the Doctor. This hard-working and motivated leader will help guide and support our team as they provide the best patient care to the community. At Heartland Dental, our goal is to hire and grow leaders who will support the business needs of each supported dental office and foster a strong culture of camaraderie and support. This is where patients come first, and continuous learning is encouraged!

Job Responsibility:

Strive towards mastery of role by prioritizing and completing all PMO Training needed to develop technical, commitment and leadership skills
Develop and pursue annual top 10 business goals and 16 personal development goals (5 technical, 5 commitment, 6 personality)
Ensure goals and priorities of Doctors and teams are achieved through servant leadership
Bell Leadership Training every 18-24 months
Support the Doctor Led, Hygiene Driven, Operations focus philosophy through synergy meetings monthly, team meetings weekly, and strong morning huddles
Focus and prioritize efforts of team to support Doctor achieving their Top 10 Professional goals
Create alignment with doctor through daily one on ones, morning huddles and weekly touch points discussing communication, connection and support needed
Commit to serving as a business partner for the Doctor collaborating and developing quarterly and annual financial goals
Help Doctor prioritize, plan and block schedule for CE through Doctor Education and Leadership programs
Understand the benefits and metrics of DMP and help Doctor to monitor progress
Identify and support future team growth by selecting candidates (BA, DA, Hygienists) that are an 80% match for both the position and the practice
Partner with Doctors to identify skills needed for open positions and proper selection team within the practice
Successfully onboard new team members through partnerships with recruiting and support office
Support team members to prioritize and plan their training through Core Essentials and beyond for growth in their roles

Requirements:

Dental experience and leadership experience
Associate’s or Bachelor's degree or 3 - 5 years’ leadership experience (in a professional office, hospitality, retail, banking, medical, etc.)
Experience working in a fast-paced and customer-centric environment
Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies
Excellent communication, leadership, coaching, and conflict resolution skills
Trustworthy
maintain patient confidentially and team ethics

Nice to have:

1+ years of experience in a dental or medical setting
1+ years of experience with insurance billing and accounts receivable
Dentrix or other dental software experience

What we offer:

Competitive benefits including health insurance and retirement savings plans, six paid holidays, and PTO (paid time off)
Continuing education to provide you the opportunity to develop your full potential and be a true business partner to our supported Doctors
Access to an expansive network of mentors and networking opportunities
Top quality technology to assist in your daily responsibilities to allow for more efficiencies to deliver exceptional patient care

Additional Information:

Job Posted:
January 03, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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