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Oversees and manages administrative functions within an assigned office(s) or division(s). Manages the day to day operations of a physician practice.
Job Responsibility
Manages staff relations including performance management, staff satisfaction and conflict management
Performs and oversees scheduling, recruitment, and payroll
Manages, monitors and assists in the development of departmental budgets
Reports budget variances monthly to practice leadership and CFO, identifies and reports on practice issues/opportunities and associated action plans
Manages regulatory compliance, departmental contracts and vendor relations
Determines and justifies needs for systems/equipment/supplies purchases, monitors usage, and oversees proper working order and/or stock supplies
Supports special projects and business analysis as requested
Develop and implements organizational policies and procedures
Develop guidelines for prioritizing work activities, evaluating effectiveness and modifying activities as necessary
Manages customer needs face to face or via phone, triages phone calls to assess/authorize urgent & emergent appointments, rounding on staff and patients, monthly metrics, CME records for Physicians, legal requests, and acts as a backup to the Director
Must meet set Net Operating Revenue objective of greater than $1 million but less than $2.5 Million per fiscal year to sustain Manager Level II
Assists with developing specific departmental goals, standards, and objectives which directly support the strategic plan and vision of the organization
Requirements
High School Diploma or Equivalent
One (1) year of leadership experience required
Previous practice management experience is preferred
Associates or Bachelor's degree preferred
Requires critical thinking skills, effective communication skills, problem solving skills, decisive judgment and the ability to work with minimal supervision
Must be able to work in a stressful environment and take appropriate action
Ability to work and build relationships collaboratively as well as problem solving