Practice Manager - Audiology

• Assume overall responsibility for division employee management and staffing including all providers, medical assistants, and administrative staff
• Determine staffing standards based on patient care needs, patient flow, procedures and other clinical needs. Interview, select and hire new employees. Recommend referrals to physicians, medical staff, and other professional services
• Tests and diagnoses hearing disorders and recommends treatment methods and devices appropriate to the needs of the patient
• Performs basic calibration of clinical audiometer, portable audiometer, impedance equipment, hearing aid testing equipment, and calibration equipment
• May assist in planning and conducting training classes in diagnosis and treatment of hearing disorders, including therapeutic principles, exercises, techniques and devices for health care professionals, families and others
• Maintains records and progress notes detailing diagnosis, treatment and effect on patients
• Work with Human Resources to ensure compliance with state and federal requirements for clinical and non-clinical staff
• Develop policies and procedures for division functions
• Coordinate space and room assignments for providers
• Support and facilitate referral management process
• Identify potential problem areas, develop a system for objectively monitoring performance and creatively seek solutions to foster quality improvement
• Continuously optimize staff roles and responsibilities to meet performance goals
• Develop and maintain an open effective line of communications with providers and clinical staff
• Handles external marketing
• Assist with the development of business plans for new programs and other strategic initiatives for the division
• Participate in management meetings and participate in strategic planning, proactive interdepartmental problem solving and policy development
• Demonstrate knowledge and understanding of patient's privacy rights. Maintains confidentiality of all medical, financial, or other sensitive materials and information in printed, electronic verbal form, which may jeopardize the privacy of patients and or employees

• High School Diploma or GED is required
• Minimum 3 - 5 years' experience managing and running a healthcare facility
• Management level experience in a clinical or hospital setting, including, medical insurance, coding and reimbursement
• Considerable knowledge of the pathology of hearing and speech disorders
• Considerable knowledge of the methods used to detect and correct hearing disorders
• Ability to operate audiometric equipment and to interpret the results
• Considerable knowledge of instructional methods used in the work
• Ability to plan individualized treatment programs and administer therapeutic exercises
• Ability to communicate effectively both verbally and in writing
• Knowledge of agency billing and reimbursement regulations
• Ability to research and audit physician charges to ensure they are properly processed
• Ability to work independently and to be accurate, efficient and organized
• Ability to read and comprehend patient account information, insurance explanation of benefits and other financial records
• Ability to respond to emergent or stressful situations in a calm and professional manner
• Intermediate computer skills (i.e. MS Word, Excel)
• Ability to maintain good working relationships while addressing complex sensitive administrative issues
• The ability to work in a constant state of alertness and in a safe manner

A bachelor's degree in healthcare administration or business administration strongly preferred

medical, dental, vision, short-term and long-term disability, life insurance, paid time off, a very lucrative 401k plan