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Practice Coordinator

United States, Rome 21.85 - 32.80 USD / Hour · Job Posted February 23, 2026
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Job Description

Supervises and coordinates the business office functions of a medical practice, including staff supervision, scheduling, compliance, patient check-in/out, insurance verification, medical records, and clerical duties. Ensures coverage of all positions and provides backup as needed.

Job Responsibility

  • Supervises and trains staff
  • Schedules staff
  • Maintains all time keeping records
  • Maintains files on employees
  • Conducts annual performance evaluations
  • Ensures all employees follow FLOYD policies and procedures
  • Participates in hiring Practice office staff
  • Participates in interviews
  • Conducts orientation of new employees
  • Ensures Practice compliance with FLSA, CLIA, OSHA, ADA, EEO and licensure requirements
  • Conducts annual skills checklists
  • Maintains business office employee competency files on site
  • Ensures all clinical staff have current licensure and CPR
  • Utilizes the medical office information system in patient check in and check out process
  • CPT/ICD – 9 coding
  • Conducts insurance verification
  • Maintains knowledge of participating insurance plans and HMO/PPO
  • Provides patient financial counseling as requested
  • Makes appointments for patients
  • Assures patients demographics are correct
  • Assures accuracy of all information for billing and compliance
  • Reviews errors with staff to ensure understanding of processes
  • Answers Practice phone and routes to appropriate source
  • Answers telephone in courteous and professional manner
  • Responds to telephone call by referring to appropriate person in a timely manner
  • Performs basic clerical duties
  • Types documents accurately
  • Files documents accurately
  • Makes copies of documents as requested
  • Receives mail, makes appropriate copies and routes appropriately
  • Opens and distributes mail appropriately
  • Prepares outgoing mail
  • Maintains accurate medical records
  • Documents pertinent conversations and phone calls
  • Documents referrals
  • Prepares new patient record and/or verifies/updates established patient records
  • Calls in prescriptions with Physicians approval
  • Calls in a timely manner
  • Documents in the chart
  • Provides back up for all practice-based business office functions
  • Maintains vacation schedule to ensure coverage of all positions
  • Requests floater if position cannot be covered within office
  • Covers other positions as needed
  • Communicates clearly and appropriately with team members, Physicians and patients

Requirements

  • Completion of a 2 year course for Medical Office Assistants at the post-secondary level
  • At least 3 years in a medical or front office environment working with medical office information systems, electronic billing and other automated functions
  • Knowledge of medical terminology, ICD-9/CPT coding, Medicare/Medicaid guidelines and worker's compensation

What we offer

  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program
  • Opportunity for annual increases based on performance
  • Premium pay such as shift, on call, and more
  • Incentive pay for select positions

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