Practice Coordinator Lead

Reporting to the Operations Director, the Practice Coordinator Lead oversees daily administrative and scheduling operations to support efficient patient access, quality service, and smooth clinic workflow. This role serves as a key resource for front-end practice functions, including patient check-in and check-out, provider scheduling, ancillary coordination, referral and authorization support, and medical record-related processes. The Lead monitors patient flow, clinic utilization, and daily operational tasks to help ensure adherence to scheduling guidelines, standard operating procedures, and compliance requirements. Working closely with clinical and operational leadership, the Practice Coordinator Lead supports process improvement initiatives, reporting needs, and the implementation of best practices across the practice. This position also provides advanced support for complex and specialty scheduling, including surgical scheduling as needed, and serves as a subject matter expert on systems and workflows. In addition, the role assists with staff training, mentoring, recruitment, performance support, and coverage coordination to maintain continuity of operations.