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Four Seasons Logo Four Seasons · -

PR and Marketing Coordinator

Portugal, Lisboa · Job Posted May 29, 2026
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Job Description

In this role, you will support the execution of the hotel’s PR, communications, and marketing strategy, assisting with storytelling, media relations, and brand visibility initiatives. You will collaborate cross-functionally to develop content, coordinate media and influencer experiences, and help ensure consistent brand representation across all channels. This is a dynamic, hands-on role suited to a detail-oriented and creative professional with a passion for hospitality, communications, and brand management.

Job Responsibility

  • Support the execution of the annual PR and communications plan, including drafting press releases, biographies, and story ideas
  • Collaborate with internal departments to develop compelling stories and guest experiences aligned with the hotel’s positioning
  • Assist with media relations: identify target publications, coordinate press visits and interviews, and develop new media contacts
  • Support securing media coverage through editorial opportunities, including agencies, B2B channels, and F&B PR
  • Coordinate stays and experiences for journalists, influencers, photographers, and content creators
  • Track PR performance, compile reports, monitor competitors, and contribute to the marketing dashboard
  • Provide administrative support, including contracts, invoices, POs, talent sourcing, and content usage approvals
  • Prepare meeting agendas and minutes, ensuring clear follow-ups and alignment across teams
  • Maintain and organize shared PR and marketing assets (image libraries, press kits, and documentation)
  • Represent the hotel at local events and proactively identify partnership opportunities aligned with the brand
  • Ensure brand standards and visual identity guidelines are consistently applied across all hotel outlets and materials
  • Coordinate the development of promotional assets, including brochures, newsletters, and collateral
  • Assist in planning and executing photo and video shoots
  • Support commercial teams (Sales, Catering, Reservations) by ensuring all external materials align with brand positioning
  • Support day-to-day management of social media channels across hotel outlets, ensuring engaging and on-brand content
  • Monitor and manage online communities, engaging with audiences and tracking relevant conversations
  • Coordinate influencer partnerships and track deliverables, including content usage and timelines
  • Leverage social platforms to amplify key messages and drive organic engagement
  • Monitor performance metrics and contribute to a data-driven content strategy
  • Support the management of the hotel’s digital presence, ensuring consistency across all online and offline channels
  • Assist with digital marketing initiatives (SEO, PPC, email campaigns, and advertising) in collaboration with agencies and internal teams
  • Manage local databases and support targeted communication planning
  • Monitor online reputation and conduct benchmarking to optimize performance
  • Collaborate with operations to promote digital tools, guest engagement, and data capture (e.g., app adoption, guest reviews)

Requirements

  • Excellent written and verbal communication skills in Portuguese and English
  • Strong interpersonal skills with a service-oriented mindset suited to a luxury environment
  • Highly organized, detail-oriented, and capable of managing multiple priorities in a fast-paced setting
  • Proactive, creative, and resourceful, with a strong sense of aesthetics
  • Solid understanding of marketing, PR, or digital content creation (photography is a plus)
  • Proficiency in MS Office and familiarity with design and content tools (e.g., Figma, Canva, CapCut)
  • Experience with Opera or similar systems is an advantage
  • 2–3 years of experience in a similar role
  • Degree in marketing, communications, hospitality, or a related field

Nice to have

  • Photography is a plus
  • Experience with Opera or similar systems is an advantage

What we offer

  • Competitive compensation package
  • Statutory vacation allowance plus one additional day of paid leave
  • Outstanding training programs and career development opportunities, including enriching international taskforce opportunities
  • Employee travel program with complimentary stays at Four Seasons properties worldwide
  • Provision of employee uniforms
  • Meals at our much-loved Sabores Employee Restaurant
  • A birthday cake prepared especially for you by our renowned Pastry Team for you to celebrate with your loved ones
  • Comprehensive medical insurance, with the option to extend coverage to family members, plus access to an on‑site doctor for preventive care
  • Exclusive retail, spa, and food & beverage discounts within the hotel
  • Access to a modern, fully equipped employee on‑site gym
  • Full access to the FS Benefits platform
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