Ppm Scheduler Job at 360 Resourcing Solutions (Wakefield)

Job Responsibility

Responsible for scheduling PPM, reactive and quoted tasks for internal engineers (as well as appropriate verified sub-contractors where applicable) providing a professional and comprehensive service to all clients
PPM actions and achievable timeframes and the planning of maintenance is to comply with legal requirements and customers convenience and liaise with Project Managers /Engineers for proposed dates of any works
Manage the relevant CRM system appropriately ensuring sufficient information is captured for future analysis
Answer all telephone calls both internally and externally in a professional and timely manner ensuring that all messages are returned appropriately, and breakdowns are dealt with efficiently
Identify and define requirements, scope, and objectives and ensure that if work is to evolve, we adhere to client requirements
Ensuring tasks are planned and completed within clients target response SLA (whilst also being aware of the balance between achievement and cost implications) when considering engineers routes and skill sets
Attendance to attend weekly planning meetings with the operational management team to highlight and discuss any planning issues
Looking at the plan for the week/month ahead reviewing engineers’ workload to keep non-productive time to a minimum and act as the point of contact and communicate job status to PPM Manager
Liaise with customer for any uplift in costs or cancellation costs and obtain PO cover prior to further works taking place

NVQ level 2 English and Maths or equivalent
Experience of dealing with clients and supply chain with previous experience in scheduling of works ideally within a Power/ Utilities/ Facilities Management company
Knowledge and experience of operating in a commercial, multi-divisional organisation with a good understanding of MS office suite
Exceptional communication skills, with a strong sense of initiative and the ability to build excellent working relationships and the ability to remain calm under pressure and can communicate with internal and external parties and have a positive and proactive mindset, willing to learn and progress within Ipsum

24 Annual leave plus bank holidays
Option to buy up to 5 additional holidays
Group Personal Pension Plan
Career development & progression with the opportunity to earn professional qualifications
24/7 access to a virtual GP and Mental health support & counselling services
Cycle to Work scheme
Discount club - supermarkets, phone bills, gyms & more
Life assurance cover
Long service recognition
Enhanced Maternity Pay
Paid volunteering opportunities in your community