PowerEdge Server Engineer

• Support daily data center operations and activities
• Conduct proactive walkthroughs of the data center, monitoring for amber lights, hot doors, and other alerts
• notify the customer as needed
• Escort dispatched field engineers when applicable
• Open and manage support tickets, ensuring timely tracking and updates
• Manage LOIS parts inventory (training will be provided onsite)
• Maintain accurate documentation of the environment, including serial numbers, rack elevations, runbooks, and related materials
• Coordinate with the customer on scheduled maintenance activities (e.g., power, cooling, containment walls)
• Perform BIOS lifecycle tasks, including user management and patching
• Collaborate with Dell support to schedule OSE break/fix activities
• Follow direction from the customer team to apply version updates as required

• Ability to work onsite in Buffalo, NY daily
• Experience with PowerEdge rack and tower servers
• Ability to troubleshoot common server issues and provide break/fix support
• Experience with iDRAC
• Experience initializing servers with RHEL and Ubuntu OS
• Ability to complete training on Dell PowerEdge XE servers prior to start date

Prior experience with Dell PowerEdge XE servers

excellent benefits and compensation packages