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The Power Platform Developer in Managed Services operates as a shared technical resource across HSO Customer Teams, embedded into the Managed Services delivery model rather than aligned to a single customer. The role provides specialist Power Platform and Power Pages capability to multiple Customer Teams, supporting live customers as required based on demand, priority, and skill alignment. The role combines hands-on development, deep troubleshooting, and small change / optimisation delivery across multiple customers. You will work closely with Service Delivery Managers, Customer Teams, and Technical SMEs, providing day-to-day development capability to maintain, optimise, and extend customer solutions in line with managed service contracts. This role is well suited to a developer who enjoys variety, problem-solving, and working across complex integrated environments.
Job Responsibility
Support and enhance existing customer solutions built on the Microsoft Power Platform
Deliver small projects, changes, and optimisation activities within Managed Services, to time, budget and quality
Troubleshoot complex Power Platform and Power Pages issues in live production environments
Develop and maintain: Power Apps (Canvas & Model-driven)
Power Automate flows
Dataverse data models
Power Pages portals
Build and support integrations using: Custom connectors
Azure Functions
REST APIs
React Apps - React-Based extensions (e.g. Power Pages custom components, Power Apps Component Framework (PCF))
Perform deep Power Pages troubleshooting, including Punch-out / Punch-in scenarios
Support customers operating in integration-heavy environments
Collaborate with Customer Teams to: Provide technical input
Estimate changes
Recommend optimisation approaches
Work within managed service processes including incident, problem, and change management
Ensure solutions align to HSO security, quality, and engineering standards
Contribute to continuous improvement of Managed Services development patterns, tooling, and standards
Ensure timely completion of internal processes in accordance with the Company Handbook
Work in alignment with HSO's Quality System and governance requirements
Ensure all deals are compliant with HSO management authorisations rules
Requirements
Strong experience with Microsoft Power Platform, working as a developer across multiple projects
Power Apps (Canvas & Model-Driven)
Power Automate
Dataverse
Hands-on experience developing Power Pages
Liquid templating for Power Pages
React / TypeScript / Fluent UI, Including Power Apps Component Framework (PCF)
Bootstrap and advanced front-end styling
Custom connectors for Power Platform
Azure Functions
REST APIs and API Connect integration patterns
Strong understanding of software engineering principles beyond low-code configuration
Deep Power Pages portal troubleshooting
Experience in integration heavy enterprise environments
Power BI and reporting layer integration
Experience supporting live production systems
Comfortable working across multiple customers and priorities
Experience working in Agile / DevOps or ALM-driven environments
Clear technical documentation and communication skills
Strong analytical and problem-solving mindset
Calm and methodical when working on live customer issues
Proactive, self-motivated, and accountable
Comfortable engaging directly with customer-facing teams
Collaborative team player within a Managed Services environment
Nice to have
Dynamics 365 business application exposure
Power Platform governance, environment strategy, and security
Azure DevOps or GitHub Actions
Automated testing for front-end and APIs
Microsoft certifications (Power Platform, Azure, Dynamics 365)
C# / .NET development for Dataverse plugins and Azure-based extensions
JavaScript for Dynamics 365 / Dataverse client-side customisation
Understanding of Dataverse security, forms, business rules, and solution layering
Experience troubleshooting custom CE extensions as part of integrated Power Platform solutions