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Join Microsoft’s US Public Sector Industries DIB Team—where mission meets innovation. The Defense Industrial Base (DIB) Operating Unit (OU) is a newly formed team with a bold mission: to consolidate, simplify, and accelerate Microsoft’s presence across the DIB landscape. This expansive network includes over 100,000 organizations specializing in manufacturing, aviation, cybersecurity, and more—all united in their support of all Federal Agencies, including the U.S. Department of Defense and other mission-based intelligence and civilian organizations. Our team is dedicated to empowering these commercial contractors throughout their digital transformation journey—from envisioning new possibilities to delivering secure, scalable solutions that drive mission outcomes, elevate customer experience, and fuel Microsoft’s growth. The DIB OU will directly manage and accelerate strategic and major DIB accounts across MCAPS Americas, while also enabling growth across other OUs and SME&C. We’re building new relationships, transforming legacy operations, and helping our customers modernize with confidence. We’re looking for a Power Platform/D365 Cloud Solution Architect with a passion for transforming collaboration and content management through AI-powered experiences in SharePoint. In this role, you’ll lead customers through the next wave of innovation—designing secure, scalable, and intelligent solutions that unlock productivity and governance across Microsoft 365. Join a team that thrives on creativity, customer impact, and continuous learning as you deliver cutting-edge scenarios using Microsoft Copilot, SharePoint Advanced Management, and AI-driven workflows to empower the Defense Industrial Base. As a Data CSA in the DIB Operating Unit, you will play a critical role in advancing Microsoft’s mission to support national defense and security through data-driven innovation. You’ll engage with some of the most secure and high-impact environments globally, helping customers leverage Microsoft’s data solutions to protect sensitive information, enable secure AI, and drive digital transformation.
Job Responsibility:
Be a trusted advisor for Generative AI and Modern Work: Translate customer challenges into high-value solutions using M365 Copilot, Copilot Studio, Dynamics 365 and Power Platform
Drive Customer Success across Copilot, Copilot Studio, Dynamics 365 and Power Platform: Lead design and implementation of integrated solutions, covering prompt engineering, copilots/agents lifecycle, Power Platform connectors, data access, Dynamics 365 and environment strategy
Scale AI and low-code solutions through Agentic AI and automation: Apply Copilot Studio and Power Platform capabilities (Power Automate, Power Apps, Dataverse) to help customers build secure, scalable, governed AI agents and workflows
Champion adoption, change management, and business value realization: Engage with business leaders, IT, and security teams to enable widespread usage, demonstrate value, and secure long-term success and renewal
Evangelize best practices and reusable IP: Contribute to communities, internal assets, repeatable frameworks, and technical accelerators to drive consistent and scalable customer outcomes
Embrace a learn-it-all mindset: Maintain deep technical readiness in M365 Copilot, Copilot Studio, Power Platform, M365 administration, Dynamics 365 and modern AI architecture aligned to Customer Success Unit (CSU) priorities and corporate initiatives
Requirements:
Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience
Citizenship & Citizenship Verification: This position requires verification of U.S citizenship due to citizenship-based legal restrictions
Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter