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The mission of Microsoft Business Applications is to help our customers digitally transform their businesses to drive new sources of revenue, create new and engaging ways to serve their customers, and to transform the way in which their business runs to drive new levels of profitability for their organization. As a pre-sales engineer for Power Platform, you will be responsible for the Power Platform domain. The key solution areas include Power Apps, Power Automate Desktop (PAD), and Copilot Studio. In addition to technical expertise, we are looking for someone who embodies the qualities of an FDE (Forward Deployed Engineer)—an engineer who prioritizes speed and solving business challenges—and who also possesses a strong sales mindset. Through discussions with customer decision-makers and business users, you will gain a deep understanding of their business challenges and collaborate with the sales team to propose how Power Platform can address those challenges from a technical perspective. You will work closely with internal and external stakeholders—including sales, account teams, and partners—to inspire customers from a technical standpoint, demonstrate the value of Microsoft solutions, and ensure successful technical evaluations. You will also be expected to collaborate with other solution teams (e.g., Dynamics, Fabric, M365 Copilot) through Copilot Studio. As a member of the team and organization, you will be expected to achieve quarterly revenue targets in the assigned solution areas and contribute to market development in the enterprise space, including creating customer success stories and case studies. This department is responsible for enterprise customers. It offers an environment where you can acquire specialized knowledge not only in Microsoft’s overall AI capabilities but also in AI features, architecture, technologies, and usage specific to Power Platform. This role allows you to gain deep technical expertise while leveraging the latest AI/agent technologies to deliver value to customers, contribute to their success, and make a broad impact on the market.
Job Responsibility
Lead AI transformation engagements, such as demonstrations and pilot programs
Support the AI Biz Process SSP hunting effort by engaging with customer contacts, qualifying leads, and identifying partner co-sell opportunities
Proactively engage with customers to understand their unique business challenges and demonstrate how Power Platform and Copilot Studio can empower their employees, optimise workflows, and drive innovation
Own technical discussions, lead architectural design and proof of concept sessions, and provide strategic input to shape customer solutions
Lead technical engagements by organising demonstrations, workshops, and proof-of-concept sessions
Guide customers through technical decision-making, addressing challenges, and designing solutions that maximise the impact of Power Platform and Copilot Studio
Collaborate with sales, partners, and engineering teams to identify new opportunities, provide feedback, and drive product enhancements
Scale Customer Engagements: reach out to customers proactively and independently
Build Strategy: provide strategic, technical, and partner input based on Microsoft capability at the account level
Solution Design: demonstrating, presenting and applying architecture patterns for design, development, configuration, and deployment/adoption/governance planning
Education: proactively identify learning gaps
monitor & respond to internal tech community posts, attend community calls, sessions, hackathons
Leverage Partner Ecosystem: act as liaison between partner and team and facilitate partner resources and processes
Requirements
Technical pre-sales or technical consulting experience
Proven technical knowledge of the Power Platform or comparable enterprise scale customer experience solutions
Extensive experience in driving and designing a solution strategy as part of the overall opportunity lifecycle
Proven success demonstrating differentiated solution value and competitive advantage
Delivering customer-facing technical workload demonstrations to enterprise decision makers
Proficient Japanese in speaking and writing
Experience in identifying, driving and successfully landing pipeline and customer solutions in collaboration with sales leaders and team members
Extensive collaboration capabilities with technical pursuit teams designing cloud-based customer solutions
Success working with customers/stakeholders in presales or consulting engagements related to business applications workloads
Nice to have
Proficient English in speaking and writing
Technical knowledge of other Microsoft products such as Fabric, Azure (Functions, APIM, AI Foundry)