Power Distribution Supervisor

• Timely and accurate setup, operation, and break down of intermediate power distribution equipment
• Inspect and maintain power distribution equipment and cabling
• Provide excellent service and strive to exceed the expectations and needs of internal and external customers
• Maintain a positive relationship with all clients through effective communication
• Meets with guests on site to ensure that their needs are met and the equipment setup is working properly
• Monitor events and checks in on customers throughout the day
• Create and execute show load-in/ load-out plans for both trade shows and production companies
• Set and strike required electrical power for general sessions, breakouts, computer labs, dinning functions, entertainment events, exhibitors, decorators and production companies
• Build custom cables and assist in the fabrication of electrical components if needed
• Troubleshoot power concerns when problems occur
• Understands and fosters the hotel/client relationship
• Strong customer services skills to maintain a positive relationship with all clients
• Effectively communicate with team members, including the ability to direct employees and assist outside electricians when necessary
• Cross train team members and assist with normal day to day audiovisual set-ups/strikes, if needed
• Understand the technical aspects of the job and demonstrates basic operational ability to troubleshoot and problem solve with equipment and software issues
• Handle equipment challenges and changes in a timely and professional manner
• Understand the technical aspects and the SOPs for power distribution services
• Practice OSHA, NFPA 70E and NEC power distribution safety and compliance
• Understand company processes, follows procedures and completes systems entry and paperwork accurately
• Process equipment sheets to determine the equipment scheduled for set up and for strike
• Interacts with other staff and outside vendors for equipment
• Increases revenue by utilizing floor up-selling techniques
• Work with clients to finalize invoices
• Completes Navigator order entries, as needed
• Review, create and execute exhibitor order forms, electrical and exhibitor booth diagrams/blueprints and the ability to determine labor and material needs for future shows

• 3+ years of customer service or hospitality experience, preferred
• 3+ years of power distribution experience, preferred
• A valid driver’s license is required for team members in positions that may operate Company vehicles
• Ability to obtain ESTA PDT certification within first 12 months of employment
• Candidate should have a minimum Level 3 proficiency in all specialties is required
• Establish Level 2 proficiency within first 6 months in this position

Bachelor’s degree preferred