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The Production Manager is responsible for all aspects of the Production and Production Warehouse departments at multiple locations and is the key contact for all IT/technical issues. The Production Manager also creates, monitors and manages expense and capital budgets, leads associates and manages all aspects of employee engagement.
Job Responsibility
Develop and maintain production plans to ensure orders are completed on time
Determine the headcount requirements and labor utilization needed to achieve production and business goals
Schedule equipment and team resources needed to support each production plan
Track component yield rates ensuring that actual results meet or exceed business goals
Manage work order maintenance ensuring that work orders are audited and closed inappropriate fiscal periods
Set performance metrics for each department to track and monitor productivity
Ensure metrics support business goals
Benchmark metrics utilizing both internal and external resources
Develop and monitor annual department budgets
Plan and manage resources to achieve budget goals while delivering the required output
Track actual expenses vs budget
Assure that department expenses are in line with budget goals
Direct, coordinate and monitor the daily activities & performance standards for Production and Production Warehouse departments to assure compliance of standard Company policies, procedures, quality, and safety
Coach and develop Supervisors and team in balancing the delivery of high productivity, quality and customer service
Maintain a positive and safe work environment
Oversee employee relations and participate in staff selection, performance and compensation evaluations, corrective action and terminations, as necessary
Establish performance goals, monitor progress and provide feedback as necessary
Manage employee performance through motivation, delegation, development, mentoring and resolving conflict
Take corrective action as necessary on a timely basis and in accordance with company policy
Develop, provide and/or coordinate training as needed
Consult with Human Resources Department as appropriate
Conduct regular department meetings to foster employee engagement, communicate any changes to company policies and procedures, address employee concerns, foster idea-sharing and suggestions for improvement
Order/procure materials and services as needed
Serve as key IT, telecom and systems contact for the business unit
Identify and implement key areas for improvement in each department
Maintain a presence and availability across all shifts
Provide and maintain a safe work environment by directing safety training, generating and reviewing Standard Operating Procedures (SOP)
Coordinate emergency response or crisis management activities
Coordinate efforts with the Safety Department to aid in training, conducting associate observations, updating preferred work methods, conducting accident investigations to determine root causes and routine safety inspections
Requirements
High School diploma or general education degree (GED) required
Bachelor of Science in a Business Management preferred
7+ years of Production and/or Manufacturing in a food environment of which at least 2 are leading a team
HACCP and GMP certifications preferred
Excellent communication (verbal and written), interpersonal and professional interactive skills
Ability to effectively coach, present information and respond to questions from management, inter-department staff, customers, suppliers and other third party agencies
Capable of working with internal staff from other departments in a proactive and constructive manner
Ability to mentor and develop individuals and teams
Able to engage and lead team discussions and meetings
Understands team dynamics and works well within a team structure
Collaborative management style
Delegates responsibilities effectively
Strong organizational and project management skills, including the ability to plan, prioritize and execute multiple initiatives/deadlines autonomously and shift priorities as necessary
Able to manage large, complex projects
Uses time effectively
Customer Service – Respond promptly to requests for service and assistance as needed
Follow up as needed
Problem Solving - Identifies and resolves problems in a timely manner
Gathers and analyzes information skillfully
Develops alternative solutions
Judgment - Displays willingness to make decisions
Exhibits sound and accurate judgment
Makes timely decisions
Professionalism - Approaches others in a tactful manner
Reacts well under pressure
Follows through on commitments
Detail Oriented – Attention to details and accuracy
Ability to understand and execute all relevant policies and procedures in a consistent, timely and objective manner
Proficient use of MS Office (Word, Excel, PowerPoint, and Outlook) and scheduling software
Detailed knowledge of ERP and WMS systems
High level of understanding financial reports
Ability to understand and work with relational databases
Bi-lingual English/Spanish a plus
Nice to have
Bachelor of Science in a Business Management preferred