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Your mission as the Postage Collector is to meet our 1pm deadline of collecting all postage for that day and making sure the mailings are passed along to our Mailing List Processors correctly. You will also be making follow-up calls to anyone that missed their previous mail date or anyone that has future mailings that they are sending out.
Job Responsibility:
Meet the 1pm deadline of collecting all postage for that day
Make sure the mailings are passed along to Mailing List Processors correctly
Make follow-up calls to anyone that missed their previous mail date or has future mailings
Be in direct communication with customers and take payments via phone, email, or website
Communicate with Customer Service Representatives when necessary
Requirements:
Amazing customer service skills
Very friendly and professional
Basic computer skills
Able to take instructions and duplicate them as given
Composure under pressure with any deadlines or quotas
Able to work in a fast-paced environment
What we offer:
Medical, Dental, Vision & Life Insurance
401K, Short- and Long-Term Disability, Accident & Critical Illness
Paid vacation time that increases with longevity
6 paid holidays (New Year’s Day, Memorial Day, 4th of July, Labor Day, Thanksgiving, and Christmas)