Post-Sales & Customer Relationship Intern Jobs

Post-Sales & Customer Relationship Intern

artemest

Location:
Italy, Milan

Category:
Customer Service

Contract Type:
Not provided

Salary:

600.00 EUR / Month

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Job Description:

Artemest is looking for a motivated, organized and enthusiast Post-Sales Customer Relationship Intern to join our Team in Milan.

Job Responsibility:

Act as the primary point of contact for customers, handling inbound inquiries and requests with accuracy and a personal touch to provide a tailor-made customer experience
Take care of issues that may arise after the order is confirmed (e.g. delays), during the shipping process (e.g. customs clearance), and after the order is delivered (e.g. damage, returns, non-compliant items)
Proactively reach out to valued customers to offer a luxury customer experience and foster long-term loyalty
Liaise with suppliers to identify the best solutions for our company and our customers
Cooperate with other departments (Logistics, Order Management, Marketplace, and IT) for cross-team matters related to Post-Sales activities
Provide insights to evaluate internal customer care processes and propose business development initiatives

Requirements:

Degree in Foreign Languages/Communication with an International approach
Italian native
Professional proficiency in English
Good knowledge of French or German language will be considered a plus
Exceptional problem solving and organizational skills, with strong orientation to results
Able to manage relations and negotiations, with excellent communication skills
Attention to details, flexibility and entrepreneurial attitude
Previous working experience will be considered a plus

Nice to have:

Good knowledge of French or German language
Previous working experience

What we offer:

Ticket restaurant provided according to the company policy
Special prices on Artemest.com
Meal vouchers
Discounts at restaurants, cafés, gyms, and other stores
Office stocked with fresh fruit, coffee, tea, and water

Additional Information:

Job Posted:
December 06, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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