Post-Sales & Customer Relationship Intern Job at artemest (Milan)

Post-Sales & Customer Relationship Intern

Artemest is looking for a motivated, organized and enthusiast Post-Sales Custome...

Location

Italy , Milan

Salary:

600.00 EUR / Month

artemest

Expiration Date

Until further notice

Requirements

Degree in Foreign Languages/Communication with an International approach
Italian native
Professional proficiency in English
Good knowledge of French or German language will be considered a plus
Exceptional problem solving and organizational skills, with strong orientation to results
Able to manage relations and negotiations, with excellent communication skills
Attention to details, flexibility and entrepreneurial attitude
Previous working experience will be considered a plus

Job Responsibility

Act as the primary point of contact for customers, handling inbound inquiries and requests with accuracy and a personal touch to provide a tailor-made customer experience
Take care of issues that may arise after the order is confirmed (e.g. delays), during the shipping process (e.g. customs clearance), and after the order is delivered (e.g. damage, returns, non-compliant items)
Proactively reach out to valued customers to offer a luxury customer experience and foster long-term loyalty
Liaise with suppliers to identify the best solutions for our company and our customers
Cooperate with other departments (Logistics, Order Management, Marketplace, and IT) for cross-team matters related to Post-Sales activities
Provide insights to evaluate internal customer care processes and propose business development initiatives

What we offer

Ticket restaurant provided according to the company policy
Positive workplace
Special prices on Artemest.com
Meal vouchers
Discounts at restaurants, cafés, gyms, and other stores
Office stocked with fresh fruit, coffee, tea, and water

Fulltime

Post-Sales GRC Subject Matter Expert

As a Post-Sales Subject Matter Expert, GRC at Vanta, you will be a highly visibl...

Location

United States

Salary:

163000.00 - 192000.00 USD / Year

Vanta

Expiration Date

Until further notice

Requirements

Deep understanding of security, privacy, and AI governance frameworks (SOC 2, ISO 27001, ISO 42001, HITRUST, HIPAA, GDPR, NIST AI RMF, etc.) including experience either auditing, or participating in a cybersecurity audit
The ability to perform control mapping exercises for net-new frameworks, including policies to controls, risks to controls, etc.
Problem-solving skills in a fast-paced environment
Passion for leveraging AI and automation to advance GRC and risk management maturity
Ability to translate complex compliance requirements into actionable technical guidance for SaaS environments
Familiarity with cloud infrastructure, version control systems, risk management, vulnerability management, and their related security processes
Experience in building productive relationships and driving collaboration with both technical and non-technical teams
Knowledge of the cybersecurity audit process
Security compliance management experience within a SaaS environment preferred, but not required
Sales Engineering or Technical Support experience preferred, but not required

Job Responsibility

Partner with the Vanta's Sales and Customer Success teams to represent Vanta’s Trust Management Platform to prospects and customers
Facilitate onboarding and implementation of Vanta for new customers
Engage with executives and sr. staff at prospect and customer organizations to establish relationships with customer's Security and Compliance points of contact
Become an expert on the security features available for customers to deploy within Vanta, including best practices for implementation
Use your expert knowledge of compliance frameworks like SOC 2 and ISO 27001 to advise customers regarding questions about scoping, policy creation, detailed control requirements and security best practices
Collaborate with Vanta’s EPD (Product) team to improve processes and enable faster and more seamless experiences for our customers
Identify requirements that would enable additional customer use cases and drive implementation of customer requirements with relevant stakeholders
Provide input and feedback on the development of security and GRC product features for Vanta’s customers
Answer questions for internal and external stakeholders about security and compliance

What we offer

Offers Equity
medical benefits
401(k) plan
other company perk programs
Comprehensive medical, dental, and vision coverage, with 100% of employee-only benefit premiums covered for most medical plans
16 weeks fully-paid Parental Leave for all new parents
Health & wellness stipend
Remote workspace, internet, and cellphone stipend
Commuter benefits for team members who report to the SF and NYC office
Family planning benefits

Fulltime

Principal Solution Consultant, Post-Sales

We’re looking for a Principal Solution Consultant, Post-Sales to support the suc...

Location

United States , New York

Salary:

160000.00 - 190000.00 USD / Year

Socure

Expiration Date

Until further notice

Requirements

Bachelor's Degree in business administration, engineering, math, economics, statistics, computer science or other relevant field preferred or equivalent experience
10+ years of professional work experience
5+ years of experience working in professional services, customer management, or in a sales engineering capacity
Demonstrated experience leading enterprise-level engagements dealing with analytics, technology, and/or enterprise software
Demonstrated ability to negotiate resources and priorities with multiple internal and customer stakeholders
Deep understanding of a variety SaaS sales methodologies or processes (MEDDICC, Challenger)
Ability to synthesize complex statistical observations into clear results and concrete recommendations
Prior experience conducting credit/fraud risk management analysis, threshold optimization, and swap sets
Prior experience working with document image capture or other OCR or CV tools
Prior domain expertise with FCRA, ECOA, GLBA, PATRIOT Act, BSA, and other banking regulations

Job Responsibility

Foster relationships with key stakeholders
Collect and analyze customer feedback data
Own the QBR process
Own the upsell and cross-sell POCs
Ensure the adoption of next-gen models
Handle customer questions about specific scoring decisions, fraud trends, or optimization opportunities

What we offer

Equity
Commission
Bonus
Comprehensive benefits

Fulltime

Order Management & Customer Relationship Associate

Artemest is a company specialized in Italian craftsmanship and contemporary desi...

Location

Italy , Milan

Salary:

Not provided

artemest

Expiration Date

Until further notice

Requirements

1–3 years of professional experience in customer service, order management, post-sales, or operations within an international environment
Bachelor’s degree in humanities, linguistics, communication, business, or related disciplines, ideally with an international orientation
Proven ability to handle the full order lifecycle, from confirmation to delivery, ensuring high standards of service
Demonstrated ability to manage multiple priorities and complex orders simultaneously
Strong problem-solving and organizational skills, with a results-driven and solution-oriented mindset
Excellent communication skills, with the ability to manage relationships and support negotiations with both clients and suppliers
High attention to detail, precision, flexibility, and a proactive, entrepreneurial approach
Good knowledge of ERP/CRM systems (particularly Salesforce and SAP) is highly valued
Native Italian speaker with professional proficiency in English
knowledge of additional languages (e.g., French or German) is a plus

Job Responsibility

Deliver high-quality customer support (in English) via e-mail and phone, ensuring a professional and personalized service
Manage the full order lifecycle, acting as the primary point of contact for artisans and customers on all order-related matters
Anticipate and resolve operational issues after order confirmation (e.g., production or delivery delays) and during shipping (e.g., customs clearance)
Build and maintain strong relationships with artisans, recommending the most effective solutions to balance client needs and company objectives
Collaborate closely with internal teams (Logistics, Marketplace, Finance, Technology, Sales, and Mercati) to guarantee a seamless order and customer experience, with strong focus on cross-team alignment
Take ownership of cross-team projects and develop leadership skills, including autonomous management of complex orders and mentoring junior team members
Identify opportunities to optimize internal order management and customer care processes, sharing insights and proposing improvements
Support initiatives aimed at enhancing customer satisfaction and long-term loyalty

What we offer

Positive workplace
Benefits (special prices on Artemest.com, meal vouchers, discounts at restaurants, cafés, gyms, and other stores)
Office stocked with fresh fruit, coffee, tea, and water
Entrepreneurial mentality
Innovative and tech-oriented environment

Fulltime

Order Management & Customer Relationship Associate

To strengthen its team, Artemest is looking for a motivated, organized, and proa...

Location

Italy , Milan

Salary:

Not provided

artemest

Expiration Date

Until further notice

Requirements

1–3 years of professional experience in customer service, order management, post-sales, or operations within an international environment
Bachelor’s degree in humanities, linguistics, communication, business, or related disciplines, ideally with an international orientation
Proven ability to handle the full order lifecycle, from confirmation to delivery, ensuring high standards of service
Demonstrated ability to manage multiple priorities and complex orders simultaneously
Strong problem-solving and organizational skills, with a results-driven and solution-oriented mindset
Excellent communication skills, with the ability to manage relationships and support negotiations with both clients and suppliers
High attention to detail, precision, flexibility, and a proactive, entrepreneurial approach
Good knowledge of ERP/CRM systems (particularly Salesforce and SAP) is highly valued
Native Italian speaker with professional proficiency in English

Job Responsibility

Deliver high-quality customer support (in English) via e-mail and phone, ensuring a professional and personalized service
Manage the full order lifecycle, acting as the primary point of contact for artisans and customers on all order-related matters
Anticipate and resolve operational issues after order confirmation (e.g., production or delivery delays) and during shipping (e.g., customs clearance)
Build and maintain strong relationships with artisans, recommending the most effective solutions to balance client needs and company objectives
Collaborate closely with internal teams (Logistics, Marketplace, Finance, Technology, Sales, and Mercati) to guarantee a seamless order and customer experience, with strong focus on cross-team alignment
Take ownership of cross-team projects and develop leadership skills, including autonomous management of complex orders and mentoring junior team members
Identify opportunities to optimize internal order management and customer care processes, sharing insights and proposing improvements
Support initiatives aimed at enhancing customer satisfaction and long-term loyalty

What we offer

Special prices on Artemest.com
Meal vouchers
Discounts at restaurants, cafés, gyms, and other stores
Office stocked with fresh fruit, coffee, tea, and water

Principal Client Partner, Enterprise Sales

At T-Mobile, we're not just redefining wireless, we're reshaping how the world's...

Location

United States , Frisco

Salary:

Not provided

T-Mobile

Expiration Date

Until further notice

Requirements

High School Diploma or GED (Required)
Bachelor's degree or equivalent professional experience (Preferred)
More than 10 years of B2B sales experience selling to large enterprise customers, specifically within the Fortune 100 (Preferred)
2-4+ years of experience as a lead salesperson selling wireless solutions and/or technology products and services, with a dedicated focus on new logo acquisition and pure prospect pursuit (Preferred)
2+ years of experience engaging with internationally headquartered companies, including navigating global organizational structures and cross-border decision-making (Preferred)
2-4+ years of experience delivering executive-level communications, including C-suite presentations, high-stakes meetings, and industry events (Preferred)
At least 18 years of age
Legally authorized to work in the United States

Job Responsibility

Fortune 1000 New Logo Acquisition: Target and win the most strategically significant enterprise clients in the market. Bring a sophisticated, data-informed approach to identifying and pursuing high-value opportunities, with a clear focus on accounts not yet in T-Mobile's portfolio.
Strategic Account Leadership: Design and execute account strategies tailored to the unique complexity of Fortune 100 and internationally headquartered organizations. Balance new acquisition with expansion, and lead with a long-term partnership mindset.
Executive-Level Relationship Building: Cultivate deep, trusted relationships with C-suite executives and senior decision-makers across client organizations. Position yourself and T-Mobile as a strategic partner aligned to their most critical business priorities.
Global and International Engagement: Navigate the nuances of working with internationally headquartered companies, including understanding organizational structures, global decision-making dynamics, and cross-border business considerations.
Solution Architecture and Positioning: Translate T-Mobile's technology capabilities into tailored, high-impact solutions that speak to the specific challenges and growth ambitions of each client.
Complex Deal Leadership: Lead sophisticated, multi-stakeholder negotiations. Drive large, high-value contracts to close with precision, confidence, and a clear focus on mutual value.
Pipeline Discipline and Forecasting: Maintain rigorous pipeline management and accurate revenue forecasting using CRM tools. Provide clear, data-driven performance reporting to leadership.
Cross-Functional Collaboration: Partner with internal teams, including sales engineering, product, legal, and customer success, to deliver a differentiated, seamless client experience from pursuit through post-sale.

What we offer

competitive base salary and compensation package
annual stock grant
employee stock purchase plan
401(k)
access to free, year-round money coaches
medical, dental and vision insurance
flexible spending account
paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually
paid parental and family leave
family building benefits

Fulltime

New

Sales Specialist

Unox, a market leader in the production of high-end ovens and certified as a Gre...

Location

Paraguay , Asunción

Salary:

Not provided

UNOX

Expiration Date

Until further notice

Requirements

Proven ability to drive the sales process from plan to close
Strong capacity of understanding the technology behind the product
Strong communication and interpersonal skills, with the ability to build and maintain relationships at all organizational levels
Proficiency in English (both written and spoken)
Proven organizational, problem-solving, and negotiation skills
Up to 3 years of experience in the HoRe.Ca sector or in a sales role
Willingness to travel up to 50% of the time to maintain a strong market presence
Junior (2-5 years)

Job Responsibility

Implement all aspects of the market development in Uruguay and Paraguay
Manage all selling operations within the country. This involves taking responsibility for profit, revenue, cash and quality targets
Establish UNOX presence and driving sales activities in the designated geography
Implement a business plan that expands company’s customer base and ensure a strong presence in the region, to create growth in sales and profitability
Close sales by building rapport with potential account
explaining product and service capabilities
overcoming objections
Oversee the entire sales process, from identifying potential new business to building long-term partnerships with partners (Distributors) in the territory through effective networking
Organize and conduct marketing events such as exhibitions, product presentations, demos at distributors’ place
Coordinate and conduct Individual Cooking Experience (ICE) sessions with prospective customers

What we offer

Mentorship & coaching
Career growth & training programs
International mobility & relocation support

Fulltime

Advertising Client Success IC2

Microsoft brings innovative, impactful, and rewarding advertising experiences to...

Location

United States , New York

Salary:

70500.00 - 139700.00 USD / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Sales, Marketing, or related field OR 2+ years relevant work experience (e.g., sales, advertising, or marketing with a focus on digital advertising) OR equivalent experience.

Job Responsibility

Work collaboratively with Sales to provide strategic media plans and ideas to clients based on their objectives
Act as the main point of contact for clients and agencies post-sale
Establish credible relationships with clients and serve as a trusted consultant to optimize and expand their advertising investment
Monitor live campaigns, providing regular reporting, identifying upsell opportunities, and partnering with internal stakeholders on measurement insights in accordance with the client's KPIs
Participate in brainstorming sessions with the creative team to ideate on custom executions
Thorough knowledge of Microsoft ecosystem - inclusive of product offering, supply mechanics, and measurement efforts
Display excellent project management abilities for all activities, ensuring internal and external stakeholders are well informed throughout the entire process
Take an active role in identifying key business challenges and developing best practices to address challenges

Fulltime

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Post-Sales & Customer Relationship Intern

Job Description

Job Responsibility

Requirements

Nice to have

What we offer

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