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As a Post Office Counter Manager, you will lead your team to ensure the store is a great place for people to work and shop. Providing excellent customer experience you will ensure every aspect of the Post Office services we offer are delivered effectively and within Post Office Ltd guidelines.
Job Responsibility
Leading a team to create a culture where our customer experience is the best in the market, in line with the Morrisons brand. Always challenging and thinking of new ways to serve our customers better
Working with the Store Manager to get the best out of the store’s commercial performance, always thinking of new ways to improve our offering
Leading on all people activities including recruitment, induction, training and development, ensuring you build an inclusive culture where everyone is empowered to deliver great customer service
Building and managing relationships, understanding the important role your Post Office plays in supporting the local community
Requirements
Experience of dealing with financial products is advantageous but not essential
Ability to coach, motivate and inspire in order to create a successful team culture
Ability to influence, listen and understand other perspectives to inspire and think broadly about new ways of doing things
A passion for rolling up your sleeves to support the team in delivering the store objectives
Nice to have
Experience of dealing with financial products
What we offer
15% colleague discount at Morrisons Daily stores and Morrisons Supermarkets