Post and Customer Operations Administrator Job at Social Value Portal Ltd (North West London)

Customer And Operations Executive

Location

United Kingdom , Leeds

Salary:

Not provided

C&M Travel Recruitment

Expiration Date

Until further notice

Requirements

Excellent written and verbal communication skills
Strong organisational skills with high attention to detail
Proficient in Microsoft Office and Excel
Able to promote and sell holidays
Ability to multi-task and work well under pressure
Travel industry experience preferred but not essential

Job Responsibility

Responding to customer enquiries via phone, email, and post
Managing and updating the booking system
Processing and managing supplier payments
Promoting holidays where appropriate
Support month-end reporting
Providing general administrative and office support

What we offer

28 days annual leave + bank holidays (pro rata for part time)
Pension scheme
Exclusive holiday discounts for you, friends and family

Parttime

Customer Operations Administrator

We have an exciting opportunity for a Customer Operations Administrator to join ...

Location

United Kingdom , Tonbridge, Kent

Salary:

13.50 - 17.00 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

Excellent verbal, written, and IT skills (proficient in Excel)
Experience with new build developments is desirable
A full UK driving licence is preferred
Strong problem-solving abilities and the capacity to handle complaints calmly
Exceptional organisational skills and the ability to manage multiple tasks efficiently
Flexibility to work independently and as part of a team

Job Responsibility

Manage incoming customer service emails and calls regarding defects
Ensure prompt responses within our Service Level Agreements
Accurately enter customer defects into the House Builder Pro database for ongoing maintenance
Issue defect notices to contractors on new sites
Coordinate access arrangements between customers and contractors
Generate weekly reports on outstanding defects for review
Book customer service manager calls post-completion
Submit purchaser details to the In-House Research team

What we offer

Weekly Pay
Up to 28 days annual leave
Monthly raffle to win a £20 voucher
Dedicated consultant to support your job search
First access to permanent positions
Free eyecare vouchers
Temp of the Month awards
Mobile-friendly timesheet
Perks at work
Access to well-being platforms

Fulltime

Customer Service and Operations Executive

Our client is a specialist tour operator located in Leeds and they are seeking a...

Location

United Kingdom , Leeds

Salary:

30000.00 GBP / Year

C&M Travel Recruitment

Expiration Date

Until further notice

Requirements

Excellent written and verbal communication skills
Strong organisational skills with high attention to detail
Proficient in Microsoft Office and Excel
Able to promote and sell holidays
Ability to multi-task and work well under pressure
Travel industry experience preferred but not essential

Job Responsibility

Respond to customer enquiries via phone, email and post
Manage bookings using the internal reservation system
Coordinate supplier payments and support reporting
Handle outgoing sales calls when appropriate
Provide general administrative and office support

What we offer

25 days annual leave + bank holidays
Pension scheme
Exclusive holiday discounts for you, friends and family

Fulltime

Senior Services Operations Administrator

Optimizely is seeking a Professional Services Operations Administrator to join o...

Location

Bangladesh , Dhaka

Salary:

Not provided

Optimizely

Expiration Date

Until further notice

Requirements

3+ years of experience in the Professional Services industry, preferably within a SaaS or technology organization
Strong working knowledge of PS lifecycle concepts: project delivery, resource management, utilization tracking, capacity planning, revenue recognition, and delivery governance
Experience in a PS operations, business systems, project management, or delivery management role with direct responsibility for tooling, data, or reporting
2+ years of Salesforce experience supporting post-sales, services, or operational workflows
Experience supporting or administering at least one PSA, project management, or professional services platform (see list of recognized platforms below)
Experience with middleware or integration platforms (e.g., Workato, Zapier, Boomi, MuleSoft, Make, or similar iPaaS tools)
Demonstrated ability to work independently, manage competing priorities, and drive outcomes with minimal supervision
Hands-on Kantata (formerly Mavenlink) administration or certified Kantata System Administrator credential
ClickUp workspace administration experience, including automations, custom fields, and integrations
Project Management Professional (PMP), CAPM, or Prince2 certification

Job Responsibility

Own the day-to-day administration, configuration, and optimization of Professional Services Automation (PSA) and project management platforms used across the CX organization
Manage user access, permissions, workflows, templates, and system configurations in alignment with governance standards
Ensure accurate data flow and alignment between PSA platforms, CRM (Salesforce), finance systems, and other CX tools to support resourcing, utilization, forecasting, and reporting
Support and maintain middleware and integration applications (e.g., Workato, Zapier, Boomi, MuleSoft, or similar iPaaS tools) used to automate workflows and synchronize data across systems
Troubleshoot integration issues, identify root causes, and partner with technical teams to resolve data discrepancies or workflow failures
Take ownership of CX system enhancements — including AI-assisted workflows — from intake through implementation, testing, and validation
Independently run and maintain standard utilization, capacity, and services performance data and financial processes on a monthly, quarterly, and annual basis
Respond to ad-hoc reporting and data analysis requests, delivering accurate outputs without constant oversight
Perform routine data quality checks across systems and integrations
identify discrepancies and resolve issues to maintain system reliability

What we offer

Best-in-class compensation plans
Two annual festival bonuses
Recognition and rewards programs
Vacations days
Annual Work/Service Anniversary Leave
Parental leave (both maternity and paternity)
Health insurance
Reproductive benefits for both parents
Volunteering opportunities to make a difference
Chance to work alongside our incredible global team

Fulltime

Office Administrator and Accounting Support

Are you a detail-oriented professional with a passion for numbers and a knack fo...

Location

Canada , Winnipeg

Salary:

Not provided

Randstad

Expiration Date

July 23, 2026

Requirements

Understand the Three Way Principle - Match the Purchase Orders, to the Packaging Slips and the Vendor Invoices before sending them out for approval
Strong Accounting background, either in experience or through post-secondary education
Knowledge in Odoo or QuickBooks is an asset
Intermediate proficiency in Microsoft Excel, including data entry, basic equations, and spreadsheet navigation
Highly adaptable with great computer skills
Excellent time-management skills with a proven ability to maintain an organized process flow for high volumes of information
Strong interpersonal and communication skills for professional interaction with customers, vendors, and coworkers
Ability to learn new software and operating systems quickly through provided coaching

Job Responsibility

Handle accounts payable and receivable by coding vendor invoices, issuing customer bills, and processing payments
Track operational and inventory costs, managing monthly branch transfers and semi-annual product counts
Review new customer credit applications and prepare documentation packages for Branch Manager approval
Prepare and organize all branch paperwork, including order acknowledgements, tracking info, and packing slips
Coordinate month-end procedures by tracking financial accruals and gathering data for annual audits
Support the Warehouse Manager by entering inventory orders directly into the accounting system
Manage daily office logistics by greeting visitors, handling mail/couriers, and routing customer inquiries

What we offer

Competitive compensation based on experience
Comprehensive benefits package
A stable, long-tenured team environment
Steady weekday hours from 8:00 AM- 4:30 PM
On-site parking
Dynamic in-person office culture with team-building events
Be a part of a collaborative and support work environment, where teamwork is valued

Fulltime

Operations and Client Services Manager for a Mental Health Clinic

At Ellie Mental Health in Framingham, we believe a well-run clinic is just as im...

Location

United States , Framingham/Natick

Salary:

20.00 - 30.00 USD / Hour

Ellie Mental Health

Expiration Date

Until further notice

Requirements

Bachelor's degree in Healthcare Administration, Business, Psychology, or related field (Master’s preferred)
3+ years of experience in a healthcare or mental health clinic operations role
Strong understanding of outpatient clinical workflows and HIPAA compliance
Excellent communication, organizational, and leadership skills
Proficiency in EHR systems and Microsoft Office Suite
Ability to work both independently and collaboratively in a fast-paced environment

Job Responsibility

Oversee day-to-day operations to ensure efficient and client-focused service delivery
Maintain compliance with local, state, and federal regulations, including HIPAA
Monitor facility needs and coordinate maintenance, supplies, and technology support
Implement and improve operational systems, processes, and best practices
Work collaboratively with leadership and HR to coordinate the hiring and onboarding process
Assist with recruitment logistics including posting jobs, scheduling interviews, and processing new hire paperwork
Maintain up-to-date personnel records and track required credentials or licenses
Manage and oversee the client intake and scheduling process, ensuring timely appointments and efficient clinician caseloads
Serve as a liaison between administrative staff, clinicians, and clients to resolve scheduling issues, billing questions, and maintain client satisfaction
Ensure new clients are onboarded smoothly with proper documentation and assigned clinicians

What we offer

Company parties
Opportunity for advancement
Training & development

Parttime

Business Operations Administrator

This role plays a pivotal part in orchestrating all internal and external events...

Location

United States , Tampa

Salary:

Not provided

Aero Simulation, Inc. (ASI)

Expiration Date

Until further notice

Requirements

Minimum one year experience in a general office/administrative support environment, with HR or finance background preferred
Must possess superior customer service skills with excellent interpersonal skills that can communicate effectively with various levels of the organization
Must have strong working knowledge of the Microsoft Office Suite (Word, Excel, PowerPoint, SharePoint, Visio, Teams) with intermediate to advanced working knowledge of Microsoft Excel (preferred)
Must be extremely detail oriented, well organized and able to prioritize multiple tasks in a fast-paced environment
Must manage time efficiently with the ability to effectively balance multiple events at different stages
Must reliably and consistent attendance, follow instructions, respond to management direction
Must have the proven ability to maintain confidentiality and appropriately handle sensitive information with tact and discretion
Must be personable, upbeat, and professional communication style
Professional demeanor and appearance
General knowledge of Human Resources operations/procedures (preferred)

Job Responsibility

Serve as the primary contact for guests, providing a warm welcome and managing security protocols
Operate the front desk phone, routing calls and messages efficiently
Oversee the scheduling of conference rooms and event calendars
Handle incoming mail and manage express mail services
Procure, stock, and distribute office supplies
Draft, compose, and oversee various written materials
Maintain and report data in designated computer systems
Function as a Notary
Lead and support varied special projects
Ensure work area and common areas are clean, organized and presentable

What we offer

Employee Stock Ownership Plan (ESOP)
Flexible work environment
Generous paid time off
Professional development opportunities
Industry competitive compensation
Medical insurance
Dental insurance
401k

Fulltime

B2b Insurance Operations Administrator

As a B2B Insurance Operations Administrator, you will be an integral part of our...

Location

United Kingdom , Guildford

Salary:

24000.00 - 28000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

A minimum of 2 years' experience in insurance
Intermediate Excel skills
Excellent email and letter drafting abilities
A confident telephone manner with a friendly approach
Strong written and verbal communication skills, adaptable to your audience
Ability to prioritise and work flexibly across multiple tasks
High computer literacy and attention to detail
Excellent diary and time management skills
Comfort in working independently when required
A commitment to confidentiality and discretion

Job Responsibility

Coordinating diaries and scheduling internal/external meetings
Assisting with management meetings by preparing agendas and taking notes
Ensuring accurate data entry and maintaining client and partner records
Liaising with business partners to assist with day-to-day account administration and underwriting referrals
Producing reports and supporting training presentations
Monitoring inboxes, handling calls, and responding to queries professionally
Arranging travel and accommodation when necessary
Managing general administrative duties, including post, filing, and document management

What we offer

Competitive Salary: £24,000 - £28,000 per year
Pension Contributions
Continuous Career Development: Regular appraisals to support your growth
Private Medical Insurance
Wednesday Cakes on us
A fantastic working location in Guildford, ideal for commuting (3 days a week)
A modern office environment
Financial support towards professional qualifications (CII/CILEx/AAT) after a successful probationary period
Annual Salary Reviews

Fulltime

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Post and Customer Operations Administrator

Job Description

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