POS Implementation Engineer Job at ClearBridge Technology Group

Manager, Product Implementation

The Manager, Product Implementation leads a team of specialists, driving operati...

Location

United States , Chicago

Salary:

89000.00 - 107000.00 USD / Year

MyTennisLessons

Expiration Date

Until further notice

Requirements

Demonstrated ability to lead, motivate, and manage teams, including coaching, mentoring, and performance management
Strong client focus with expertise in building relationships, understanding needs, and delivering high-quality solutions
Proficient in configuring software applications, troubleshooting technical issues, and applying operational knowledge of restaurants or hospitality systems
Extensive experience planning, tracking, and managing complex software or POS implementations, ensuring timely delivery and effective resource allocation
Skilled in analyzing complex problems, developing creative solutions, and driving operational efficiency through process improvements
Exceptional verbal and written communication, able to convey technical information clearly and influence stakeholders at all levels
Collaborative and team-oriented, capable of working across cross-functional teams and fostering positive working relationships
Adaptable and committed to continuous learning, staying current on industry trends and evolving business needs
Deep knowledge of restaurant operations, POS platforms, and related systems, with hands-on experience in implementation, configuration, and client training
Strong organizational, research, and process development skills, focused on quality, KPIs, and operational efficiency

Job Responsibility

Oversee the end-to-end deployment of integrations, including 3rd party integrations, Teamwork and Reserve integrations, ensuring solutions meet client needs
Conduct comprehensive assessments of client workflows, requirements, and operational objectives
Guide the team in configuring and customizing platforms, managing project structures, workflows, permissions, and third-party integrations
Deliver client training programs and workshops, promoting adoption and operational readiness
Serve as the escalation point for technical or configuration challenges
Develop and manage detailed implementation plans, timelines, and milestones
Collaborate cross-functionally with Sales, Product, Support, and Engineering teams to resolve implementation issues and improve client outcomes
Ensure seamless activation and adoption of SpotOn integrations (Teamwork, Reserve, and third-party integrations)
Maximize client satisfaction and business impact through expert technical guidance, team leadership, and process excellence
Oversee technical support and troubleshooting during implementations, ensuring timely resolution and effective communication

What we offer

Medical, Dental and Vision Insurance
401k with company match
RSUs
Paid vacation, 10 company holidays, sick time, and volunteer time off
Employee Resource Groups to build community and inclusion at work
Monthly cell phone and internet stipend
Tuition reimbursement for up to $2,000 per calendar year to assist with your professional development

Fulltime

Manager, Product Implementation

The Manager, Product Implementation leads a team of specialists, driving operati...

Location

United States , Royal Oak

Salary:

80000.00 - 96000.00 USD / Year

MyTennisLessons

Expiration Date

Until further notice

Requirements

Demonstrated ability to lead, motivate, and manage teams, including coaching, mentoring, and performance management
Strong client focus with expertise in building relationships, understanding needs, and delivering high-quality solutions
Proficient in configuring software applications, troubleshooting technical issues, and applying operational knowledge of restaurants or hospitality systems
Extensive experience planning, tracking, and managing complex software or POS implementations, ensuring timely delivery and effective resource allocation
Skilled in analyzing complex problems, developing creative solutions, and driving operational efficiency through process improvements
Exceptional verbal and written communication, able to convey technical information clearly and influence stakeholders at all levels
Collaborative and team-oriented, capable of working across cross-functional teams and fostering positive working relationships
Adaptable and committed to continuous learning, staying current on industry trends and evolving business needs
Deep knowledge of restaurant operations, POS platforms, and related systems, with hands-on experience in implementation, configuration, and client training
Strong organizational, research, and process development skills, focused on quality, KPIs, and operational efficiency

Job Responsibility

Oversee the end-to-end deployment of integrations, including 3rd party integrations, Teamwork and Reserve integrations, ensuring solutions meet client needs
Conduct comprehensive assessments of client workflows, requirements, and operational objectives
Guide the team in configuring and customizing platforms, managing project structures, workflows, permissions, and third-party integrations
Deliver client training programs and workshops, promoting adoption and operational readiness
Serve as the escalation point for technical or configuration challenges
Develop and manage detailed implementation plans, timelines, and milestones
Collaborate cross-functionally with Sales, Product, Support, and Engineering teams to resolve implementation issues and improve client outcomes
Ensure seamless activation and adoption of SpotOn integrations (Teamwork, Reserve, and third-party integrations)
Maximize client satisfaction and business impact through expert technical guidance, team leadership, and process excellence
Oversee technical support and troubleshooting during implementations, ensuring timely resolution and effective communication

What we offer

Medical, Dental and Vision Insurance
401k with company match
RSUs
Paid vacation, 10 company holidays, sick time, and volunteer time off
Employee Resource Groups to build community and inclusion at work
Monthly cell phone and internet stipend
Tuition reimbursement for up to $2,000 per calendar year to assist with your professional development

Fulltime

New

POS Implementation Engineer

Our client, a rapidly growing POS Company is looking to hire Implementation Engi...

Location

United States

Salary:

22.00 - 25.00 USD / Hour

ClearBridge Technology Group

Expiration Date

Until further notice

Requirements

1-3 years’ of restaurant industry experience required
Functional experience using POS software, with a strong preference for people with back office functions or troubleshooting experience. Toast experience is strong preferred.
Experience in a PC related IT role such as helpdesk or desktop support, or a strong aptitude for technology.
Excellent communications skills and customer service skills
Ability to work well independently as well as with a team
The ability to think on their feet and problem-solve on the fly
Mobile Phone with email and internet access and a camera
Valid Driver’s License
Financial resources for incidentals to be expensed weekly.
Ability to travel 75 % of the time

Job Responsibility

Setup, configuration and go-live support for their tablet, SAAS based POS system at the End Client locations.
Conduct restaurant operation consultation sessions with owners & chefs to configure the POS correctly
Run training sessions with the front and back of the house and restaurant management
Document implementation plans & network diagrams.

What we offer

Excellent benefits and compensation packages.

Modeling and Simulation Product Team Lead

We are seeking a Modeling and Simulation Product Team Lead who will be developin...

Location

United States , Colorado Springs

Salary:

130000.00 - 155000.00 USD / Year

Trace3

Expiration Date

Until further notice

Requirements

Developing and working with mathematical models
Algorithm engineering to solve computer algorithm problems, including design, analysis, implementation, optimization, profiling, and experimental evaluation
Systems engineering and software engineering processes and principles
Modeling and simulation of large complex systems
Machine learning techniques and metaheuristics
Verification & Validation (V&V) testing of complex software systems
Surveillance and target acquisition, track state estimation and correlation, track-to-truth mapping, state vectors, tracking covariances, coordinate conversions, time conversions, and EOIR/RF phenomenology, scheduling and resource management, identification and discrimination, battle management, signal processing, and/or orbital dynamics
Agile software development processes
Distributed application environments coded in Java, C++, or other Object-Oriented languages
Strong math and physics, including probability and statistics, linear algebra, and calculus

Job Responsibility

Work closely with agile teams to understand concepts, algorithms, and logging in order to prototype Modeling and Simulation Tools and generate scenario datasets
Utilize math, physics, statistics, data parsing, plotting, and database techniques to develop Algorithm Description Documents (ADDs) and algorithm reference implementations and commit them to Git repositories for version control
Develop unit tests, preferably as Cucumber scenarios, in order to support the transition and development of MATLAB reference implementations in Java
Use DevSecOps principles to setup and maintain nightly pipelines to support automated analysis / test and continuous integration testing of algorithm reference implementations
Provide demonstrations of their ADDs and reference implementations as part of Agile sprints with their respective Integrated Product Team (IPT) to the Project Owners (POs) and Release Train Engineer (RTE)
Provide technical support to the IPTs in order to develop M&S tools that help verify and validate the tactical implementation of algorithms
Develop technical briefs and present briefings to both internal and external stakeholders at Technical Interchange Meetings (TIMs)
Complete understanding and wide application of technical principle, theories, and concepts in the field
Having a general knowledge of other related disciplines
Provide technical solutions to a wide range of complex difficult problems (solutions are imaginative, thorough, practicable, and consistent with organizational objectives

What we offer

Comprehensive medical, dental and vision plans for you and your dependents
401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability
Competitive Compensation
Training and development programs
Major offices stocked with snacks and beverages
Collaborative and cool culture
Work-life balance and generous paid time off

Fulltime

Senior Manager, Onboarding

The Senior Manager, Onboarding oversees multiple teams, driving strategic initia...

Location

United States , Chicago

Salary:

107000.00 - 145000.00 USD / Year

MyTennisLessons

Expiration Date

Until further notice

Requirements

Proven ability to lead multiple teams and drive operational performance at scale
Strong client-facing and executive communication skills, with the ability to influence and align stakeholders
Strategic thinker with a focus on process improvement, workflow optimization, and team development
Operational management capabilities
Advanced analytical skills and ability to interpret data to drive decisions
Financial acumen and resource management skills
Exceptional stakeholder engagement, influencing, and communication abilities
Understanding of industry trends, systems, and organizational best practices
Deep knowledge of POS hardware, software, integrations, and network setups
Skilled in Agile, Waterfall, or hybrid project management

Job Responsibility

Lead multiple teams or functional areas, setting direction and driving alignment with organizational strategy
Develop leaders and managers, fostering a culture of accountability, collaboration, and high performance
Establish workforce plans, talent pipelines, and development strategies to support growth and scalability
Drive engagement, inclusion, and professional development across teams
Serve as a senior liaison between internal teams, leadership, and client-facing organizations
Translate strategic objectives into actionable team goals and priorities
Anticipate organizational and client needs, driving proactive solutions that enhance customer experience and operational efficiency
Influence cross-functional planning and resource allocation to ensure alignment with business goals
Oversee large-scale or complex operations, ensuring delivery against performance, quality, and financial targets
Define and track key metrics to evaluate team effectiveness and impact

What we offer

Medical, Dental and Vision Insurance
401k with company match
RSUs
Paid vacation, 10 company holidays, sick time, and volunteer time off
Employee Resource Groups to build community and inclusion at work
Monthly cell phone and internet stipend
Tuition reimbursement for up to $2,000 per calendar year to assist with your professional development

Fulltime

Senior Manager, Onboarding

The Senior Manager, Onboarding oversees multiple teams, driving strategic initia...

Location

United States , Royal Oak, Michigan

Salary:

107000.00 - 145000.00 USD / Year

MyTennisLessons

Expiration Date

Until further notice

Requirements

Proven ability to lead multiple teams and drive operational performance at scale
Strong client-facing and executive communication skills, with the ability to influence and align stakeholders
Strategic thinker with a focus on process improvement, workflow optimization, and team development
Operational management capabilities
Advanced analytical skills and ability to interpret data to drive decisions
Financial acumen and resource management skills
Exceptional stakeholder engagement, influencing, and communication abilities
Understanding of industry trends, systems, and organizational best practices
Deep knowledge of POS hardware, software, integrations, and network setups
Skilled in Agile, Waterfall, or hybrid project management

Job Responsibility

Lead multiple teams or functional areas, setting direction and driving alignment with organizational strategy
Develop leaders and managers, fostering a culture of accountability, collaboration, and high performance
Establish workforce plans, talent pipelines, and development strategies to support growth and scalability
Drive engagement, inclusion, and professional development across teams
Serve as a senior liaison between internal teams, leadership, and client-facing organizations
Translate strategic objectives into actionable team goals and priorities
Anticipate organizational and client needs, driving proactive solutions that enhance customer experience and operational efficiency
Influence cross-functional planning and resource allocation to ensure alignment with business goals
Oversee large-scale or complex operations, ensuring delivery against performance, quality, and financial targets
Define and track key metrics to evaluate team effectiveness and impact

What we offer

Medical, Dental and Vision Insurance
401k with company match
RSUs
Paid vacation, 10 company holidays, sick time, and volunteer time off
Employee Resource Groups to build community and inclusion at work
Monthly cell phone and internet stipend
Tuition reimbursement for up to $2,000 per calendar year to assist with your professional development

Product Configuration Specialist

The Menu Design & Development Specialist leads the configuration, optimization, ...

Location

Poland , Krakow

Salary:

8000.00 - 10000.00 PLN / Month

MyTennisLessons

Expiration Date

Until further notice

Requirements

2 –3 years of professional experience in customer success or related roles
Advanced proficiency in Microsoft Office, Google Suite, and spreadsheet tools for analysis and reporting
Strong analytical, problem-solving, and troubleshooting abilities for complex POS configurations
Calm and effective under pressure, with excellent organizational and prioritization skills
Exceptional written and verbal communication
Proven success in client-facing consultation and technical implementation roles
Deep understanding of restaurant operations, menu design, and technology integration
Experience managing multiple client projects simultaneously
Ability to collaborate effectively with cross-functional stakeholders (Sales, Product, Engineering, Support)
Experience mentoring junior specialists or onboarding new team members

Job Responsibility

Lead advanced client consultations to gather requirements and provide expert POS guidance
Design and implement complex menu configurations and backend system updates
Ensure data integrity and consistent naming conventions across integrated software platforms
Troubleshoot and resolve complex software and configuration issues, escalating as needed
Maintain accuracy across all software integrations and updates
Demonstrate mastery of Menu Team processes, standards, and best practices
Collaborate cross-functionally with Sales, Product, and Support teams to deliver seamless client experiences
Manage and prioritize escalated tickets, providing timely, high-quality resolutions
Partner with Account Executives and Sales Managers to ensure process compliance and system alignment
Mentor and train Level 1 specialists, supporting their technical development and performance growth

What we offer

Fully paid private healthcare in LuxMed
Access to the Worksmile platform with a monthly top-up
Subsidized access to breakfast and lunch through the vending machine in Kraków office, and lunches in Gdańsk office once a week
New, modern, bright and comfortable office space in the city centre
A lot of free parking spots around the office
Access to the company’s library
Great working atmosphere
Chill out room with a PlayStation, table tennis, and mini gym
Free snacks and beverages in a kitchen
Company parties and social activities

Fulltime

Menu Design and Development Specialist

The Menu Design & Development Specialist leads the configuration, optimization, ...

Location

Mexico , Mexico City

Salary:

22300.00 MXN / Month

MyTennisLessons

Expiration Date

Until further notice

Requirements

Advanced proficiency in Microsoft Office, Google Suite, and spreadsheet tools for analysis and reporting
Strong analytical, problem-solving, and troubleshooting abilities for complex POS configurations
Calm and effective under pressure, with excellent organizational and prioritization skills
Exceptional written and verbal communication
multilingual ability is a plus
Proven success in client-facing consultation and technical implementation roles
Deep understanding of restaurant operations, menu design, and technology integration
Experience managing multiple client projects simultaneously
Ability to collaborate effectively with cross-functional stakeholders (Sales, Product, Engineering, Support)
Experience mentoring junior specialists or onboarding new team members

Job Responsibility

Lead advanced client consultations to gather requirements and provide expert POS guidance
Design and implement complex menu configurations and backend system updates
Ensure data integrity and consistent naming conventions across integrated software platforms
Troubleshoot and resolve complex software and configuration issues, escalating as needed
Maintain accuracy across all software integrations and updates
Demonstrate mastery of Menu Team processes, standards, and best practices
Collaborate cross-functionally with Sales, Product, and Support teams to deliver seamless client experiences
Manage and prioritize escalated tickets, providing timely, high-quality resolutions
Partner with Account Executives and Sales Managers to ensure process compliance and system alignment
Mentor and train Level 1 specialists, supporting their technical development and performance growth

What we offer

Food Vouchers: $1,500.00 MXN per month
Comprehensive Benefits: Law benefits, SGMM, Dental Insurance, Life Insurance
Perks: Total Pass (gym membership), Career Development & Growth Opportunities

Fulltime

POS Implementation Engineer

ClearBridge Technology Group

Location:
United States

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 16, 2026

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