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Portuguese Speaking Video Monitoring Agent

United States, Milford 45000.00 USD / Year · Job Posted March 21, 2026
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Job Description

Must Have Technical/Functional Skills.

Requirements

  • Associate must be fluent in speaking, reading, and writing Portuguese and English
  • Comfortable to work on rotational shift and on weekends will get week off on Mon/ Tue
  • Manage Media content through specific workflow-based Operations
  • Monitor, reconcile and QA content
  • Adept with all Client tools to make required changes to content
  • Written and verbal communication with Clients and Network Partners
  • Triage issues and work with cross functional teams for escalating, mitigating, or troubleshooting issues
  • Rule, Analysis, and Knowledge based decision making
  • End to end ownership, tracking and reporting of issues

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