Portuguese Speaking Customer Support Job at Brook-St Hiredonline (Newport)

Portuguese Speaking Customer Support

Are you passionate about putting customers first and delivering exceptional serv...

Location

Greece , Athens

Salary:

Not provided

Blu Selection

Expiration Date

Until further notice

Requirements

Native fluency in Portuguese
Business-level proficiency in English
A desire for an overseas job opportunity
Motivation and dedication to your role
Exceptional communication and listening skills
A collaborative spirit to work alongside diverse nationalities

Job Responsibility

Provide support and guidance to customers through various channels, including phone, chat, and email
Respond to inquiries regarding products, services, and general account information
Ensure a positive customer experience by actively listening and understanding customer needs
Resolve issues efficiently and effectively, maintaining professionalism at all times
Handle complaints and concerns with care, aiming for satisfactory outcomes and customer satisfaction

What we offer

Competitive salary + a performance-related bonus
A Quality Certified Management Company
A Multicultural environment: 8,000+ passionate people from 76 countries working together
A Company offering you not only a job, but a full experience abroad
A recognized training delivered by the biggest brands
A complete relocation package for non-local applicants including: Flight ticket to Athens
Hotel accommodation for 2 weeks with breakfast
Assistance in finding a flat, with the real estate agency fee paid by the Company
Other benefits: health insurance, vouchers, discounts, free Greek classes, events, outings and parties all year round

Fulltime

Portuguese-speaking Customer Care Agent

As a Customer Care Agent at myPOS, you’ll handle a variety of day-to-day interac...

Location

Bulgaria , Sofia; Varna

Salary:

Not provided

myPOS

Expiration Date

Until further notice

Requirements

Fluency in Portuguese and a solid command of English, both written and spoken
At least 1–2 years of experience in a customer-facing role — a call centre, BPO, or support environment works well as a foundation
The ability to explain technical or financial concepts in plain, friendly language — you make the complex feel simple
A calm, composed approach when things get busy or complicated, and a genuine enjoyment of helping people
Comfort working with digital tools and systems, and a good eye for detail
An interest in fintech, payments, or business technology — if you’ve worked with payment systems or POS solutions before, that’s a strong advantage
Adaptability — myPOS moves fast, and you’re someone who sees change as opportunity rather than disruption

Job Responsibility

Be the friendly, knowledgeable point of contact for Portuguese-speaking merchants and business owners across chat, email, and phone
Take ownership of customer issues from first contact through to resolution — you’ll follow up, close the loop, and make sure nothing falls through the cracks
Help customers understand their accounts, navigate our products, and get real value from the platform — in plain, clear Portuguese
Act as the customer’s advocate internally, working on their behalf with specialist teams across the business, such as Payments Operations or Account Verification, to get complex cases resolved faster
Explain technical or financial topics, such as payment flows, fees, or account status, in a way that’s easy to understand and free of jargon
Share patterns and feedback from customer conversations with the wider team to help us improve

What we offer

Excellent compensation package
25 days annual paid leave, plus 1 additional day per year up to 30 days
Full “Luxury” package health insurance, including dental care and optical glasses
Meal vouchers of 102.26 EUR per month
Fully covered Multisport card
Free coffee, snacks, and drinks at the office
Annual salary reviews, promotions, and performance bonuses
myPOS Academy for upskilling and training
Unlimited access to courses on LinkedIn Learning
Annual individual training and development budget

Fulltime

Portuguese-speaking Customer Care Agent

As a Customer Care Agent at myPOS, you’ll handle a variety of day-to-day interac...

Location

Bulgaria , Sofia; Varna

Salary:

Not provided

myPOS

Expiration Date

Until further notice

Requirements

Fluency in Portuguese and a solid command of English, both written and spoken
At least 1–2 years of experience in a customer-facing role — a call centre, BPO, or support environment works well as a foundation
The ability to explain technical or financial concepts in plain, friendly language — you make the complex feel simple
A calm, composed approach when things get busy or complicated, and a genuine enjoyment of helping people
Comfort working with digital tools and systems, and a good eye for detail
An interest in fintech, payments, or business technology — if you’ve worked with payment systems or POS solutions before, that’s a strong advantage
Adaptability — myPOS moves fast, and you’re someone who sees change as opportunity rather than disruption

Job Responsibility

Be the friendly, knowledgeable point of contact for Portuguese-speaking merchants and business owners across chat, email, and phone
Take ownership of customer issues from first contact through to resolution — you’ll follow up, close the loop, and make sure nothing falls through the cracks
Help customers understand their accounts, navigate our products, and get real value from the platform — in plain, clear Portuguese
Act as the customer’s advocate internally, working on their behalf with specialist teams across the business, such as Payments Operations or Account Verification, to get complex cases resolved faster
Explain technical or financial topics, such as payment flows, fees, or account status, in a way that’s easy to understand and free of jargon
Share patterns and feedback from customer conversations with the wider team to help us improve

What we offer

Vibrant international team operating in a hi-tech environment
Annual salary reviews, promotions, and performance bonuses
myPOS Academy for upskilling and training
Unlimited access to courses on LinkedIn Learning
Annual individual training and development budget
Refer-a-friend bonus
Teambuilding, social activities, and networks on a multinational level
Excellent compensation package
25 days annual paid leave, plus 1 additional day per year up to 30 days
Full Luxury package health insurance, including dental care and optical glasses

Fulltime

Portuguese Speaking Customer Service Advisor

You will be joining an exhilarating team providing customer service that is seco...

Location

United Kingdom , Solihull

Salary:

25000.00 - 30000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Fluent in Portuguese and English (spoken and written)
Enjoy speaking with Customers providing an excellent service
Have good IT skills and can learn new systems quickly
Able to prioritise tasks, meeting tight deadlines

Job Responsibility

Working as part of a team of Client Support Coordinators
Supporting Romanian speaking customers via phone and email
On-boarding and set up of new customers
Support clients with VAT and Accounts queries alongside more general requests
Liaising with technical department regarding system and technical queries
Accurately recording all customer communications, interactions, comments, and complaints in the CRM system

What we offer

25 days of holidays to relax and recharge
Company bonus to reward your hard work
Hybrid working arrangements for flexibility
Pension contribution matching to secure your future
Health insurance to keep you feeling your best

Fulltime

New

Digital Sales Specialist - AI Business Solutions - AI Workforce - Portuguese Speaking

Come build community, explore your passions and do your best work at Microsoft. ...

Location

Ireland , Dublin

Salary:

44000.00 - 57200.00 EUR / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's or Master's Degree in Business, Technology, Marketing, Human Resources, or a related field, and/or up to 2 years experience in technology sales, consulting, customer success, or account management
This role requires proficiency in written, reading, and conversational English & Portuguese
Business Relationship Management: The ability to develop and maintain positive working relationships with supervisors, staff, managers, customers, and vendors
Consultative Selling: The ability to understand customer needs through dialogue before recommending products/services
Conflict Resolution: The ability to manage conflict, disharmony, and strife among people and situations
This role is based in Ireland and has a work site flexibility of up to 50% work from home

Job Responsibility

Drive AI transformation deals by conducting consultative selling conversations with business decision makers (BDMs), showcasing the value of Copilot, Copilot Studio, Viva, and Agents at Work
Act as a trusted advisor by aligning AI solutions to customer priorities, building compelling ROI-based business cases, and qualifying deals effectively
Accelerate paid Copilot growth through immersive engagements, extensibility strategies, and security-focused narratives
Partner with others cross-organizationally and support the development of end-to-end sales motions for Copilot Studio and Cloud PC/Virtualization (Windows 365 and AVD), including Intune Suite attach opportunities
Grow frontline worker (FLW) sockets and Copilot adoption, driving upsell and customer prioritization in collaboration with Digital Sales and Engineering teams
Support Agent 365、ME5、ME7 opportunities through partner-led motions and orchestrate deal closure with Commercial Executives
Engage with internal stakeholders to help build new pipeline and secure customer intent to buy by leveraging digital signals, partner workshops, and marketing events
Maintain accurate account plans and MSX updates, ensuring alignment with strategic priorities and consumption milestones
Coordinate cross-solution opportunities across Security, Business Applications, Surface, and Azure, partnering with ATU, CSU, FastTrack, and other stakeholders
Uphold compliance by modeling ethical behavior, completing required trainings, and proactively identifying and escalating risks

What we offer

Benefits and other compensation (details at https://careers.microsoft.com/v2/global/en/corporate-pay/ireland-corporate-pay.html)

Fulltime

Technical Account Manager, Portuguese speaking

Come join the company that is reinventing cloud security and empowering business...

Location

Ireland; Netherlands; Spain; United Kingdom

Salary:

Not provided

Wiz

Expiration Date

Until further notice

Requirements

3+ years of experience in technical customer facing roles, for example: Technical Account Manager, Professional Services, Solutions Engineering, Technical Support, Customer Success Engineer
Strong understanding of cloud services, architectures, and security best practices, with CSP level certifications (e.g., Certified Solutions Architect, Certified DevOps Engineer) preferred
Familiarity with container technologies (Docker, Kubernetes) and the security considerations associated with them
Strong problem-solving skills, with the ability to troubleshoot complex technical issues and drive resolution
Proven track record of building and maintaining relationships with enterprise clients, driving customer success, and exceeding performance targets
Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of an organization
B.S. in Computer Science, Engineering, or similar field, or equivalent experience
Fluent English and Portuguese

Job Responsibility

Provide customers with expert guidance on deployment, operational best practices, and assist in establishing a Wiz Center of Excellence
Serve as the primary Wiz liaison for technical questions or escalations, collaborating with Support, Product Management, and other relevant teams
Contribute to workshops aimed at helping customers unlock the full value of the Wiz platform
Develop trusted advisor relationships and establish a regular cadence with customer stakeholders from practitioners to C-level, with a focus on increasing adoption, ensuring retention, and fostering satisfaction
Help customers develop Success Plans, outlining critical goals and key performance indicators, and provide guidance in achieving these objectives
Measure customers’ achievement of these key performance indicators and report those both internally and externally
Identify and address technical issues to ensure high levels of customer satisfaction
Collaborate with Engineering and Support teams to resolve technical escalations quickly and efficiently
Advocate for customer needs across various departments (product management, support, ...)
Offer insights regarding the availability of new features in Wiz

Fulltime

Technical Account Manager, Portuguese speaking

As a Technical Account Manager (TAM), you’ll be responsible for planning and exe...

Location

Spain , Madrid

Salary:

Not provided

Wiz

Expiration Date

Until further notice

Requirements

3+ years of experience in technical customer facing roles, for example: Technical Account Manager, Professional Services, Solutions Engineering, Technical Support, Customer Success Engineer
Strong understanding of cloud services, architectures, and security best practices, with CSP level certifications (e.g., Certified Solutions Architect, Certified DevOps Engineer) preferred
Familiarity with container technologies (Docker, Kubernetes) and the security considerations associated with them
Strong problem-solving skills, with the ability to troubleshoot complex technical issues and drive resolution
Proven track record of building and maintaining relationships with enterprise clients, driving customer success, and exceeding performance targets
Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of an organization
B.S. in Computer Science, Engineering, or similar field, or equivalent experience
Fluent English and Portuguese

Job Responsibility

Provide customers with expert guidance on deployment, operational best practices, and assist in establishing a Wiz Center of Excellence
Serve as the primary Wiz liaison for technical questions or escalations, collaborating with Support, Product Management, and other relevant teams
Contribute to workshops aimed at helping customers unlock the full value of the Wiz platform
Develop trusted advisor relationships and establish a regular cadence with customer stakeholders from practitioners to C-level, with a focus on increasing adoption, ensuring retention, and fostering satisfaction
Help customers develop Success Plans, outlining critical goals and key performance indicators, and provide guidance in achieving these objectives
Measure customers’ achievement of these key performance indicators and report those both internally and externally
Identify and address technical issues to ensure high levels of customer satisfaction
Collaborate with Engineering and Support teams to resolve technical escalations quickly and efficiently
Advocate for customer needs across various departments (product management, support, ...)
Offer insights regarding the availability of new features in Wiz

Portuguese speaking Category Manager

This is a Talent Pool position, created to identify and engage potential candida...

Location

Hungary , Budapest

Salary:

Not provided

Plusnet

Expiration Date

Until further notice

Requirements

Fluent Portuguese in addition to English
5-10 years experience within the Procurement function
Experience within a fast-paced Procurement/Commercially focused business function
Strong strategic and tactical procurement skills
Strong business knowledge in Telco Category, customer solutions, portfolio purchasing and in-country add-ons
Fluency in English and proficiency in one or more of the following: Spanish, Portuguese, or French
Effective relationship management skills & ability with stakeholders within a matrixed environment
Ability to manage complex, strategic and commercial requirements between BT and Suppliers
Experience with Cirtuo, SAP Ariba, Suplari and Globality is advantageous

Job Responsibility

Support the development and execution of Americas regional procurement plans and sourcing activities
Provide solutions for customer bids / contracts
Contract management of the Telco suppliers
Strategic Bid Support and cost optimization
Support new Product and supplier launches
Assist with Service Delivery and Service Assurance for Telco products
Lead contract/process, Governance and Compliance
Being abreast of latest market developments and being able to use the latest best in class Digital/AI Procurement tools

What we offer

Cafeteria package - HUF 600,000/ year
Performance-based bonus
Company car or car allowance
Comprehensive private health care package for all the employees, which can be extended to family members
Nursery support for mothers returning from maternity
Extended paternity leave: 10+10 day fully paid days
Commuting allowance
Home office allowance
Employee discount opportunities
Family-friendly culture

Fulltime

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Portuguese Speaking Customer Support

Job Description

Job Responsibility

Requirements

What we offer

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