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Portuguese Speaking Customer Service Advisor

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Office Angels

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Location:
United Kingdom , Solihull

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

27500.00 - 28000.00 GBP / Year
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Job Description:

Office Angels are excited to be working one with of our clients located in the heart of Solihull, a successful company who have seen year after year growth, and now building a new customer service team in Solihull creating this exciting role. You will be joining an exhilarating team providing customer service that is second to none! Offering an amazing benefits package, a social environment and great opportunities for progression APPLY TODAY!

Job Responsibility:

  • Working as part of a team of Client Support Coordinators
  • Supporting Portuguese speaking customers via phone and email
  • On-boarding and set up of new customers
  • Support clients with Tax and VAT accounts queries alongside more general requests
  • Liaising with technical department regarding system and technical queries
  • Accurately recording all customer communications, interactions, comments, and complaints in the CRM system

Requirements:

  • Fluent in Portuguese (spoken and written)
  • Enjoy speaking with Customers providing an excellent service
  • Have good IT skills and can learn new systems quickly
  • Able to prioritise tasks, meeting tight deadlines
What we offer:
  • Hybrid working (3 days in office, 2 days from home)
  • 25 days holiday plus bank holidays
  • Company Bonus
  • free parking

Additional Information:

Job Posted:
April 27, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
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