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Office Angels Logo Office Angels · Customer Service

Portuguese Speaking Customer Service Advisor

United Kingdom, Solihull 25000.00 - 30000.00 GBP / Year · Job Posted August 07, 2025
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Job Description

You will be joining an exhilarating team providing customer service that is second to none! Offering an amazing benefits package, hybrid working, pension, free parking and 25 days holiday (plus bank holidays).

Job Responsibility

  • Working as part of a team of Client Support Coordinators
  • Supporting Romanian speaking customers via phone and email
  • On-boarding and set up of new customers
  • Support clients with VAT and Accounts queries alongside more general requests
  • Liaising with technical department regarding system and technical queries
  • Accurately recording all customer communications, interactions, comments, and complaints in the CRM system

Requirements

  • Fluent in Portuguese and English (spoken and written)
  • Enjoy speaking with Customers providing an excellent service
  • Have good IT skills and can learn new systems quickly
  • Able to prioritise tasks, meeting tight deadlines

What we offer

  • 25 days of holidays to relax and recharge
  • Company bonus to reward your hard work
  • Hybrid working arrangements for flexibility
  • Pension contribution matching to secure your future
  • Health insurance to keep you feeling your best
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