Portuguese Customer Support Representative Job at Helpware

Customer Services Representative - Portuguese Speaker

Customer Services Representative Portuguese. Marriott International Cork CEC inv...

Location

Ireland , Cork

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Excellent verbal and written skills
Adaptable

Job Responsibility

Process reservation requests
Support basic loyalty and customer care requests
Identify guest reservation needs and follow sales techniques to maximise revenue
Ensure compliance with policies and procedures for special booking rules and requests, loyalty guidelines, and case management
Provide customer support through assistance and guidance in issue resolution, and open communication with Marriott properties, related company contacts, and third parties

What we offer

Marriott's Associate Explore rate
Choice of where to work – in centre, remote (within 50-mile radius), or hybrid
Discounts with local businesses
Flexible Working Arrangements
Leave of Absence programme
Paid Sick leave
Parents Leave
Parental Leave
Full Paid Maternity Leave
Incentive Programme

Fulltime

Spanish Logistical Customer Service Representative

With an international team of more than 1,000 colleagues, Mercedes-Benz Customer...

Location

Netherlands , Maastricht

Salary:

Not provided

Randstad

Expiration Date

August 30, 2026

Requirements

fluent in Spanish on a native level and near native communication skills in English
(near) native level of Portuguese is a plus
preferably experienced in a customer service environment
the ability to remain calm and collected in difficult customer situations
motivated and very customer minded
can work in a team as well as on your own
attention to detail based on organizational and time management skills
living in the area of Maastricht

Job Responsibility

The Dealer Parts Support team of Mercedes-Benz Customer Assistance Center takes care of various logistical issues regarding the delivery of car parts. Issues can occur on a daily basis. Transportation, production or administration issues can happen frequently. In the DPS team you take care of these issues by finding the best and most fitting solution. For these activities it is important that you keep all parties up to date and work with your colleagues to find the solution.

What we offer

Multicultural and dynamic work environment
40 hours per week
Work at the CAC head office in Maastricht (NL)
Full time training program
Personal development
open, friendly and relaxed atmosphere
training program and training on the job

Fulltime

Business Development Executive

As a Business Development Executive, you will be responsible for identifying new...

Location

Brazil , Sao Paulo

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

6 months to 2 years of experience in sales, business development, lead generation, recruitment, or other customer-facing commercial roles
Experience working in quota-carrying, target-driven, or activity-KPI-driven environments
Demonstrated ability to prospect, conduct outbound outreach, and generate new business opportunities
Strong research skills with the ability to identify target accounts, key stakeholders, and commercial opportunities
Native-level Brazilian Portuguese and professional-level English
Strong written and verbal communication skills with the confidence to engage senior business stakeholders
Hunter mentality with a proactive, self-starting approach to opening new opportunities
Intellectual curiosity and a genuine interest in understanding client challenges within the healthcare, pharmaceutical, and life sciences sectors
Resilience and persistence when working through longer, relationship-driven sales cycles
Ability to learn and communicate complex data, intelligence, research, or consulting solutions in a clear and compelling way

Job Responsibility

Own the first conversation. Engage senior decision-makers and introduce GlobalData's healthcare intelligence and consulting capabilities to prospective clients
Create new opportunities. Research, identify, and prospect target accounts through phone, email, LinkedIn, industry events, and other outbound channels
Build meaningful relationships. Develop relationships with stakeholders across pharmaceutical, biotech, medtech, healthcare, and related organizations
Deliver insight-led outreach. Create personalized and relevant messaging that demonstrates an understanding of client challenges and market trends
Develop a qualified pipeline. Generate and manage high-quality sales opportunities that support long-term revenue growth
Collaborate across teams. Partner closely with Account Managers, Business Development colleagues, analysts, and consulting teams to maximize commercial opportunities
Represent GlobalData in the market. Support industry conferences, events, and networking activities to strengthen brand awareness and generate new business opportunities
Achieve and exceed targets. Consistently deliver against pipeline generation and business development objectives

What we offer

Uncapped commission scheme
Health benefits
Finances benefits
Fitness benefits
Travel benefits
Tech benefits

Fulltime

Regional Delivery Senior Manager

Feedzai is the world’s first RiskOps platform for financial risk management, and...

Location

Brazil

Salary:

Not provided

Feedzai

Expiration Date

Until further notice

Requirements

Bsc or Ms degree, preferably in Computer Science or technical equivalent
10+ years of experience in consulting or professional services management, within the software development industry
Demonstrated success delivering projects in the LATAM region, including oversight of large-scale, high-impact client programs
Deep understanding of project scoping, risk management, and operational excellence in client delivery
Experience growing and managing professional services teams in complex enterprise software implementations
Proven track record of managing and growing relationships with large enterprise clients
Demonstrated experience in managing partner relationships and ensuring successful delivery through third-party organizations
Exceptional communication skills—verbal, written, and presentation—tailored to executive stakeholders
Experience partnering with cross-functional teams (Sales, Product, Engineering, Finance, etc.) to drive client success
Strong leadership skills with the ability to recruit, manage, and retain top technical talent

Job Responsibility

Be the focal point of the Region in terms of Onboarding and Activating Clients
Ensure Client’s activations are executed on time and on budget, ensuring client satisfaction through evolving world-class delivery practices across the LATAM portfolio
Manage the team of Project Managers for that region as direct reports and guarantee that the collaborators from across Customer Success who participate in the activations are performing
Partner with the sales organization to ensure accurate proposal estimation and costing, engaging throughout the sales process
Work collaboratively with other internal teams: Product Management, Product Engineering, Account Management, Finance, Customer Support, Pre-Sales & Sales
Manage risks & issues across the region, looking for strategies to understand and cure the cause, not the symptom
Ensure optimal operational practices with proactive capacity planning and billability/utilization targets for the team
Execute strategic improvements to reduce onboarding effort and accelerate time to value
Primary point of contact for all client escalations in the region
Drive recruitment and proactive people management strategies to ensure the retention and growth of key collaborators in the Region

Fulltime

Manager, Implementation

Location

Brazil , Sao Paulo

Salary:

Not provided

Mastercard

Expiration Date

Until further notice

Requirements

Relevant experience in "Information Technology" system knowledge, with strong understanding of network technology, applications, and project management
Strong payment transaction processing and industry business principles knowledge
Strong understanding of MasterCard's payment processing systems, formats and associated customer host interface testing services and principles
Ability to interact well with the customer, Sr. and Executive management
Strong verbal and written communication skills with ability to leverage these skills in a teaching environment
Strong project management skills
Ability to drive change in a technical work environment
Ability to lead matrix organizations and cross functional teams
Self-Starter with ability to work independently
Trilingual in English, portuguese and Spanish are required

Job Responsibility

Act as central point of contact for customers and/ or MasterCard customer representatives throughout processing implementation project end-to-end execution
Assess and document customer needs and according implementation impacts on customers' and MasterCard's core and non-core processing systems and platforms
Define scope, plan and drive customer processing implementation projects of new electronic payments processing business activities following the global project coordination methodology
Act as processing implementation advisor, to customers' processing support staff
Provide guidance to execute all necessary processing implementation activities
Execute extensive and comprehensive initial end-to-end processing system impact analyses for multiple key customer processing implementation projects in parallel
Provide internal and customer training

Fulltime

Account Manager

Join our Movement and Champion Restaurant Culture! 💚 At TheFork we believe tha...

Location

United Kingdom , London

Salary:

Not provided

Tripadvisor

Expiration Date

Until further notice

Requirements

Experience as sales representative or account manager
Native Portuguese and fluent English is a must
Experience in pitching and selling promotions/deals/flash sales
Experience in dealing with a high number (45-50) of outbound and inbound calls and portfolios with numerous accounts (from 400 to 800)

Job Responsibility

Make outbound to our current customers to present them solutions for their business to ensure they will generate significantly more revenue with TheFork month over month
Support, mainly through email and phone, our Restaurants customers and help them with their positioning strategy, revenue management and online marketing
Selling, upselling and retaining products and customers
Be the primary point of contact and build long-term relationships with customers
Ensure the support and training to use our tools

What we offer

An awesome team
A Permanent contract
Flexible working environment (2 days home office per week)
Competitive fixed salary, bonus
Lunch vouchers available for each working day
International teams - More than 30 nationalities and over 10 offices worldwide
Highly inclusive working environment
Lifestyle benefits that can be used to reimburse physical, leisure activities, family support, travel etc
Continuous learning and development programs
Free access to the Calm app

Fulltime

Business Developer

Charging your car should feel as natural as charging your phone. That’s the futu...

Location

Portugal , Lisbon

Salary:

Not provided

Powerdot

Expiration Date

Until further notice

Requirements

2 to 4 years of proven experience in business development, partnerships, or B2B sales – ideally in mobility, logistics, energy, or related sectors
Deep understanding of the fleet ecosystem and electric mobility landscape
Entrepreneurial mindset with the ability to work independently and take ownership
Fluency in Portuguese and English, Spanish is a plus
Capacity of representing the company in public
Availability to work on an hybrid system (1 day remote work)

Job Responsibility

Lead Generation: Identify potential leads for EV charging infrastructure installations through various channels such as research, industry events and in-person scouting
Outreach and Engagement: Initiate contact with decision-makers via email, phone calls, and virtual/in-person meetings to introduce our offerings and build strong relationships
Prospect Qualification: Conduct research and internal analysis to qualify leads, ensuring they align with our customer needs and location criteria
Proposal Development: Assist in developing tailored proposals and presentations that effectively communicate Powerdot’s value proposition to prospects
Contract Support: Negotiating contract terms and preparing necessary documentation, coordinating with the legal team as needed
Strategy Implementation: Contribute to the development and implementation of strategies to accelerate business development activities, both online and offline
Team Collaboration: Work closely with the Business Development team to align efforts and ensure the achievement of objectives within established timelines
Networking: Actively participate in networking opportunities to expand our reach and establish valuable industry connections

What we offer

Health insurance
Gym membership
Annual offsite
English training
Free office snack
Special discounts to charge your car
Meal allowance
Extra coverflex benefits
Private health insurance coverage
Gym membership to help you stay active

Fulltime

Sales Manager - Spain & LATAM

Airpelago is the market leading power line inspection company in Europe using au...

Location

Spain , Madrid

Salary:

Not provided

Airpelago

Expiration Date

Until further notice

Requirements

Bachelor's degree in business, engineering, or a related field
Fluent in Spanish and English. French and/or Portuguese is a plus
3+ years of B2B sales experience, preferably in the energy, infrastructure, or technology sectors
Proven track record of closing complex deals and exceeding sales targets
Ability to work independently, from prospecting, appointments, and visits
Skilled in building and managing a sales pipeline using CRM tools (we use Pipedrive)
Excellent communication, negotiation, and presentation skills
Strong analytical thinking and problem-solving capabilities
Ability to manage a project involving field operations and multi-disciplinary teams

Job Responsibility

Build, maintain, and expand a strong pipeline of qualified leads
Lead outreach efforts to prospective clients via email, calls, events, and in-person meetings
Understand client needs and present tailored solutions that demonstrate Airpelago’s value proposition
Collaborate with the operations, product, and executive teams to shape customer proposals
Track and report sales metrics, forecast revenue, and contribute to strategic planning
Monitor market trends and identify new verticals or customer segments
Support bids and proposals in public tenders where applicable
Represent Airpelago at industry events, trade shows, and customer meetings
Coordinate the deployment of Proof Of Concept project (POC) with new clients and assist the operations team in local logistics and communication with the client

What we offer

Competitive salary and performance-based incentives such as stock options
Opportunity to lead a groundbreaking initiative in a new market
Support and guidance from our experienced team at the French and Swedish offices
Career growth and development within a rapidly expanding company

Fulltime

Select Country

Portuguese Customer Support Representative

Job Description

Job Responsibility

Requirements

Nice to have

What we offer

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