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Randstad Logo Randstad · Customer Service

Portuguese Customer Care Specialist

Greece, Thessaloniki 1100.00 EUR / Month · Job Posted January 25, 2026
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Job Description

Do you speak fluently Portuguese? Are you seeking the opportunity to take advantage of your Portuguese language skills? Ready to level up your career? We're seeking a passionate Portuguese-speaking Customer Care Specialist to join our client's team, representing one of the world's most iconic multinational video game platforms! If that sounds like you, look no further cause this is your chance. Our client in Thessaloniki, is looking for a Portuguese speaking Customer Care Specialist to join them on this journey on their new premises in Thessaloniki.

Job Responsibility

  • Deliver timely, accurate and professional customer service to all customers by email or chat, in the Portuguese language
  • Provide world-class service to customers in an accurate, efficient and respectful manner
  • Research and resolve issues reported by the client's end-users
  • Document all information on customer interaction system according to standard operating procedures

Requirements

  • PC literacy
  • An excellent level of the Portuguese language
  • A very good level of the English language

Nice to have

  • High adaptability in dynamic working environments
  • Self-motivated with a client-centric mindset
  • Empathy to customers as you determine a solution to their needs
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