This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
The Portfolio Revenue Manager will deliver a robust sales strategy across their allocated properties, working with internal and external stakeholders to achieve occupancy targets and maximise revenue opportunities. The Portfolio Revenue Manager will encourage behaviours and activity that increase lead generation, conversion, and retention.
Job Responsibility:
Launch and deliver a sales strategy per property, that achieves both occupancy and revenue targets
Monitor the key sales metrics and demographic indicators within the cycle, spotting and acting upon trends, concerns and opportunities
Highlight opportunities to drive revenue within the sales cycle and communicate required changes to the relevant internal teams and clients
Liaise with the Head of Revenue to make changes where required to agent and incentive budgets/strategy
Deliver the sales strategy at the start of each cycle, obtaining client approval for pricing and agent/incentive budgets
Manage the client relationship from a sales perspective
Take the lead on updating clients with changes to the strategy, both positive and negative, and obtain approval for changes as required
Attendance at client meetings, delivering relevant updates and insight
Drive retention, ensuring rebooker targets are met, all potential customers have been targeted and there is onsite activity to support this
Track all sales metrics ensuring customers have a clear journey through our sales funnel
Work with the sites teams to ensure all enquiries are logged and all sales processes and policies are followed
Review and feedback on the customer sales journey on site
to include show flats, in person and online viewings, social media activity, student experience and reviews
Manage, co-ordinate and deliver sales training sessions to improve overall sales knowledge and conversion performance
Support the property teams to achieve summer revenue targets
Demonstrate a clear knowledge of the booking system and feedback change requests
Completion of competitor analysis and an awareness of the wider student marketplace
Demonstrate a superior product knowledge of all properties within their allocated portfolio, knowing their proposition in detail
Suggest local initiatives for lead generation and work with the marketing team as required
Manage and maintain strong relationships with our International Business Development Manager, Partnerships Manager, and wider agents
Develop local relationships with key stakeholders for possible referral and nominations deals
Work with the partnerships team as required to secure Nominations agreements
Comply with Health and Safety working practice in accordance with the company’s policy
Support at key open days/check in weekends as required
Requirements:
Experienced in driving sales performance, working to KPIs, achieving targets, able to analyse statistics and trends
Experienced in client management (client mix being corporate/investment funds, SMEs, developers)
Experienced in using data-led approaches to drive performance
Impeccable attention to detail
Fully IT literate with intermediate to advanced knowledge of Microsoft Excel
Excellent communication and interpersonal, planning, organising and time management skills
Ability to thrive in an environment of continual growth and change
Must be performance and KPI driven
Must always uphold the highest levels of personal accountability and integrity
Must be prepared to travel nationally, with some overnight stays
Must be confident to take ownership, take the initiative, and make quick, positive decisions
Must be committed to equal opportunities
Must thrive in a very fast-paced environment where we operate at significant scale in a very agile way
Must be commercially minded
What we offer:
Generous holiday package of 25 days, plus bank holidays
Access to a range of exclusive retail discounts to make your money go further
Take your special day off! Enjoy your birthday with a well-deserved break from work
Car leasing scheme to make your commute comfortable and convenient
Stay active and eco-friendly with our cycle-to-work scheme
Make a difference in the community with 2 charity days per annum