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The Foundation Pay Portfolio Manager is responsible for managing and growing a portfolio of commercial card and automated payables clients. This role serves as the primary relationship manager for assigned clients, driving portfolio spend, revenue growth, client retention, product adoption, and overall profitability. The successful candidate combines strong financial and analytical capabilities with exceptional client relationship skills to identify growth opportunities, optimize payment programs, and deliver measurable value to clients.
Job Responsibility
Manage and grow an assigned portfolio of commercial card and automated payables clients, driving volume, transaction activity, product utilization, and overall revenue growth
Develop strategic account plans focused on portfolio optimization, client retention, supplier payments, AP automation adoption, and rebate generation
Serve as the primary relationship manager for client stakeholders across finance, treasury, accounts payable, procurement, and executive leadership
Conduct regular business reviews, analyze payment activity and portfolio performance metrics, and provide actionable recommendations to improve working capital, payment efficiency, and electronic payment adoption
Identify and execute opportunities for new product adoption, workflow enhancements, and expanded commercial card usage
Monitor portfolio health, proactively address attrition risks or declining spend trends, and create action plans for underperforming accounts
Prepare portfolio reporting, maintain account documentation and opportunity pipelines, and leverage analytics to identify growth opportunities
Partner cross-functionally with underwriting, onboarding, implementation, and sales teams to support client success, resolve complex issues, and generate referral opportunities
Requirements
1-3 years of experience in commercial payments, treasury management, commercial cards, AP automation, banking, fintech, or related financial services
Proven experience managing client relationships and driving portfolio or revenue growth
Strong analytical, financial, communication, and presentation skills
Ability to interpret data and deliver strategic, actionable client recommendations
Nice to have
Experience with commercial card programs, automated payables, virtual cards, and AP automation solutions
Knowledge of accounts payable workflows and treasury management services
Experience supporting middle market or commercial banking clients
What we offer
Medical
Dental
Vision
401K
PTO
Manicures and pedicures in the office
Massages
House cleaning
Laundry service
Monthly car washes
Catered lunches Wednesdays
Monthly happy hour
Top-notch workout facility
Fitness classes
Free personal training
Game room with table tennis, foosball, and video game systems
Full kitchen
Free coffee and specialty flavors
Soft drinks
Snacks
Tickets to Cleveland sporting events
Variety of lunch and learns
Various employee-appreciation events
Paid vacation
Paid holidays
401(k) with match
Tuition reimbursement
Medical, eye and dental insurance
Discounts on pet, home, and auto insurance through Liberty Mutual