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We are seeking a competent and experienced Portfolio Manager to manage a portfolio of sectional title schemes on behalf of their respective Bodies Corporate. The successful candidate will serve as the primary liaison between our managing agency and the Trustees, owners, and service providers of each scheme, ensuring that all schemes are administered in full compliance with applicable South African legislation — including the Sectional Titles Schemes Management Act (STSMA), the CSOS Act, and the Occupational Health and Safety Act. This is a multifaceted role requiring strong financial management capabilities, a thorough understanding of sectional title governance, proven operational and maintenance management skills, and the ability to build and sustain professional relationships with a diverse range of stakeholders.
Job Responsibility:
Manage a portfolio of sectional title schemes on behalf of their respective Bodies Corporate
Serve as the primary liaison between our managing agency and the Trustees, owners, and service providers of each scheme
Ensure that all schemes are administered in full compliance with applicable South African legislation
Prepare, compile, and present annual operating and reserve fund budgets for each Body Corporate
Monitor actual expenditure against approved budgets and produce monthly variance reports for Trustee review
Oversee the collection of levies
Actively manage arrear levy collections
Liaise with the Body Corporate’s appointed attorneys regarding debt recovery proceedings
Provide monthly arrears reports to Trustees
Liaise with designated Financial Trustees on all matters pertaining to scheme finances
Ensure adequate cash flow management
Review and authorise payments to service providers within approved limits
Analyse and report on comprehensive monthly management accounts to Trustees
Maintain the scheme’s statutory records in compliance with the STSMA and Prescribed Rules
Coordinate, attend, and minute all Trustee meetings, AGMs, and SGMs
Prepare notice packs, agendas, supporting documentation, and resolutions for all Body Corporate meetings
Action all matters arising from meetings and maintain a resolution register
Manage the scheme’s compliance with CSOS requirements
Ensure ongoing compliance with POPIA
Administer all owner and tenant correspondence, complaints, and enquiries
Manage all insurance-related matters
Develop, implement, and manage an annual maintenance plan
Implement and oversee a preventative maintenance programme
Oversee day-to-day and emergency maintenance requirements
Source, appoint, and manage approved maintenance contractors
Manage all operational contractors
Oversee and manage on-site Building Managers and maintenance staff
Ensure compliance with OHSA
Conduct regular physical inspections of all buildings
Prepare and distribute monthly operations and maintenance reports
Manage capital improvement projects
Serve as the primary point of contact for all Trustees, owners, occupants, and tenants
Build and maintain professional relationships with all scheme stakeholders
Handle owner and occupant complaints, rule violations, and conduct disputes
Liaise with attorneys, local municipality, and relevant authorities
Requirements:
Matric / Grade 12 (essential)
Minimum 3–5 years’ experience in sectional title property management in South Africa – non-negotiable
Demonstrable working knowledge of the following legislation: Sectional Titles Act 95 of 1986
Sectional Titles Schemes Management Act 8 of 2011 (STSMA) and its Regulations
Community Schemes Ombud Service Act 9 of 2011 (CSOS Act)
Prescribed Management Rules (PMR) and Prescribed Conduct Rules (PCR)
Occupational Health and Safety Act 85 of 1993 (OHSA)
Protection of Personal Information Act 4 of 2013 (POPIA)
Experience chairing or minuting AGMs and Trustee meetings in compliance with scheme rules and STSMA requirements
Proven experience preparing and managing Body Corporate budgets, reserve fund schedules, and monthly management accounts
Practical experience managing levy arrears collections and attorney handover processes
Experience with CSOS levy submissions and familiarity with the CSOS dispute resolution process
Experience managing sectional title insurance, including valuations and claim management
Knowledge of maintenance management, including contractor procurement, OHS compliance, and preventative maintenance planning
Proficiency in a recognised property management software system (MDA or similar) – essential
Advanced proficiency in Microsoft Office Suite (Word, Excel, Outlook) – essential
Ability to accurately interpret Body Corporate financial statements, aged debtor listings, and reserve fund schedules
Competence in drafting formal correspondence, AGM notices, meeting minutes, and management reports to a professional standard
Strong organisational skills with the ability to manage a large portfolio of schemes simultaneously
Excellent verbal and written communication skills in English (additional South African languages advantageous)
High degree of accuracy and attention to detail, particularly in financial and legal documentation
Ability to work independently, exercise sound judgement, and make decisions under pressure
Confident and professional in dealing with Trustees, owners, and contractors at all levels
Strong conflict resolution and negotiation skills
Ethical, trustworthy, and discreet in handling confidential scheme information
Valid South African driver’s licence and reliable own transport (essential – scheme inspections required)
Willingness to attend after-hours meetings (AGMs and SGMs could be held in the evenings)
Nice to have:
Experience managing complex schemes or mixed-use developments
Experience managing sectional title developments
Knowledge of STSMA-compliant 10-year maintenance reserve fund planning
Experience in managing Homeowners’ Associations (HOAs) or Property Owners’ Associations (POAs) alongside sectional title schemes
Previous involvement in dispute resolution proceedings at the CSOS
Exposure to capital improvement projects or phased maintenance programmes