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Deliver an extremely high level of user service by providing timely information, resolving usage-related issues and creating new business opportunities in the form of product leads and Term License fee payments
Qualify and close transactional inbound and usage-based opportunities
Ability to interpret license utilization/consumption data to successfully drive Term Licenses to payment
Negotiating to satisfactory conclusion, solutions for undersubscription or misunderstanding of Bentley licensing policies
Ensure that accounts are clear on their responsibility to manage their software portfolio to ensure software license compliance
Managing incoming requests to investigate and resolve license utilization and Term License usage queries
Facilitate effective communication requiring cooperative interaction with colleagues in Sales and Operations Advancement teams as well as end-users
Maintain strong relationships with existing accounts to ensure user satisfaction and Illustrate the value proposition of Bentley’s commercial offerings
Achieve quarterly targets related to Term License revenue
Requirements
Bachelor’s degree in civil engineering and preferably a master’s degree in water resource, environmental or relevant training and/or experience
Strong negotiation skills required
3 to 5 years of previous experience dealing with software licenses management, software audit or software compliance is preferred but not essential
Previous working experience in EMEA region is preferred
Excellent written and verbal communication skills
Ability to diffuse difficult conversations with mutually beneficial outcomes
A quick learner and attention to detail
Experience in the IT or Software Industry preferred
Creative thinker and strong ability to use initiative
Works well within a team environment and brings a positive attitude
Previous software subscriptions (and usage) renewals experience an advantage
Expert working knowledge of Microsoft Office (Excel, Word, Outlook)
Bachelor’s degree or equivalent experience preferred
Nice to have
Previous working experience in EMEA region is preferred
Previous software subscriptions (and usage) renewals experience an advantage
What we offer
A great Team and culture
An exciting career as an integral part of a world-leading software company providing solutions for architecture, engineering, and construction
An attractive salary and benefits package
A commitment to inclusion, belonging and colleague wellbeing through global initiatives and resource groups
A company committed to making a real difference by advancing the world’s infrastructure for better quality of life