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In the role of Value Management Delivery Lead, you will lead a Value Management Office (VMO) that provides value management, performance management, and continuous improvement services for the customer. You will be responsible for ensuring infrastructure services and initiatives are planned, executed, and managed in a manner that maximizes value, improves delivery efficiency, and aligns with customer priorities and mission objectives. You will apply expertise across program management, financial and portfolio management, project delivery, Agile and Lean practices, business process analysis, and organizational change management. You will work closely with customer leadership, program management, and technical delivery teams to improve visibility into service performance, optimize delivery processes, and support informed decision-making.
Job Responsibility
Lead the day-to-day operation of the Value Management Office (VMO) customer supporting platform infrastructure services
Manage and maintain visibility into customer portfolios, including projects, products, and initiatives, ensuring alignment with strategic priorities and available resources
Provide project and delivery management support to improve execution, coordination, and transparency across services
Lead planning and execution of process maturity initiatives, including Agile and Lean adoption, business process development, and training at both team and organizational levels
Perform analytical and functional analysis to define, improve, and streamline business processes and workflows supporting service delivery
Support strategic planning activities for customer infrastructure programs, including roadmap development, prioritization, and performance tracking
Lead and support organizational change management activities to ensure successful adoption of new processes, tools, and ways of working
Requirements
Bachelor’s degree in Business, Computer Science, Information Systems, or a related field
Four (4) additional years of experience in lieu of a degree
Minimum 15 years of experience working in environments that include program management, portfolio management, project management, business process analysis, and organizational change management
Minimum 15 years of experience applying Project Management Institute (PMI) principles and supporting Lean IT, Agile, DevOps, and ITIL practices in operational environments
Minimum 10 years of progressive experience in IT service delivery, program management, or value management roles
Ability to obtain a Public Trust Clearance
Nice to have
Prior experience supporting the National Institutes of Health (NIH), including NIAID or other NIH Institutes and Centers
Relevant professional certifications may include, but are not limited to: Organizational Change Management certification
Agile, Lean, or Program Management certifications
Strong analytical and problem-solving skills, with the ability to translate data into actionable insights
Excellent written and verbal communication skills, including experience presenting to senior executive and government leadership
What we offer
Medical, dental, and vision insurance with an employer contribution
Flexible spending or health savings account
Life and AD&D insurance
Short and long term disability coverage
Paid time off
Employee assistance
Participation in a 401k program with company match