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Institutional Credit Management’s objective is to provide an integrated “end-to-end” credit underwriting, identification, measurement, management, monitoring for wholesale credit businesses across the enterprise. Wholesale Credit Risk In-Business QA is an integral part of the ICM organization. The role focuses on verifying that established standards and processes are followed and consistently applied, and works on quality assurance reviews, providing feedback and insights to improve operational controls and training needs.
Job Responsibility:
Lead the implementation and ongoing delivery of a robust Quality Assurance function for Wealth in accordance with the coverage universe
Ensure effective credible challenge to Business Heads and Portfolio Managers, as regards to credit reviews and process adherence weaknesses in such processes are identified and escalated as appropriate
Ensure wholesale credit risks within Citi are effectively identified, measured, monitored, and controlled, consistent with the bank’s risk appetite and all policies and processes established within the risk governance framework
Accountable for overseeing the entire review lifecycle for the Wealth QA entities ensuring execution of the following: Consistent and objective assessments during QARs
Subsequent follow-up on corrective actions that were raised during QARs
Prepare Quality Assurance Reports to Senior Management that communicate and measure results and identify trends and remediations for gaps identified
Constant interaction with the respective senior management of Wealth, to ensure that quality assurance protocols are adequate for all portfolios
Provide oversight and guidance over the assessment of complex issues, structure potential solutions and drive effective resolution with stakeholders
Support in the establishment of WCR In-Business QA policies, procedures, risk assessment and controls to drive effective QA coverage and standards
Support the Wealth Head to stay abreast of relevant changes to rules/regulations and other industry news including regulatory findings
Support the Head of Wholesale Lending Credit Risk In-Business QA on internal projects and initiatives.
Requirements:
Strong Risk & Controls / Quality Assurance experience, including 8-10 years in banking, credit risk management, internal audit, loan review or quality assurance review function for Wholesale lending
Solid understanding of Wealth underwriting
Proficient understanding of policies and procedures with the ability to execute change seamlessly
Exceptional knowledge and experience on designing and implementing robust Quality Assurance framework, from initial assessment of concerns and monitoring strategy, execution of scripts and procedures
Knowledge of and adherence to the control environment including Quality Assurance
Significant experience in preparing presentations for seniors
Excellent interpersonal skills, with the ability to build relationships and exert influence with and without direct authority
Solid organizational skills with ability and willingness to work under pressure and manages time and priorities effectively with little to no supervision
Highly effective written and verbal communication skills, with the ability to communicate clearly and concisely to audiences of varying levels of seniority
Advanced Microsoft Office (Word, Excel, and PowerPoint) skills.
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