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Portfolio Lead - Services

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Gallagher Group

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Location:
New Zealand , Hamilton

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

Reporting to the Chief Product Officer, the Portfolio Lead – Services holds strategic and commercial accountability for one of Gallagher Security’s most critical global portfolios. This portfolio spans High Security & Assurance, Gallagher Cloud Services, and CarePlan & Support, services central to how we deliver long-term protection, assurance, and customer value at scale. You will define the portfolio’s long-term strategic direction, determine where and why we invest, and ensure decisions are grounded in meaningful customer and commercial outcomes. Working closely with senior leaders across Product, Architecture, Engineering, Operations, Sales, and Customer teams, you will lead large-scale transformation initiatives while balancing near-term commercial priorities with long-term capability and innovation. This role requires both enterprise-level strategic thinking and the ability to lead through complexity, ambiguity, and change. You will influence decisions at the highest levels of the organisation while building alignment, momentum, and belief across a broad and highly capable global network.

Job Responsibility:

  • Define and evolve the long-term strategy for Gallagher’s global Services portfolio
  • Shape investment priorities across a number of subscription-based cloud service offerings, our CarePlan and support capabilities and the super important High Security and Assurance function
  • Lead complex portfolio transformation initiatives that drive scalable customer and commercial outcomes
  • Own portfolio-level investment decisions, governance, prioritisation, and commercial performance
  • Partner closely with Product, Engineering, Architecture, Operations, and customer-facing leaders to align enterprise strategy and execution
  • Lead and empower senior leaders and value stream leaders across a large, high-performing portfolio environment
  • Build clarity and alignment across competing priorities, enabling teams to move with confidence and pace
  • Represent the Services portfolio in executive forums, strategic customer conversations, and key partner engagements
  • Champion customer-centric decision making, ensuring investment and roadmap choices are grounded in real customer value
  • Foster a culture of accountability, collaboration, adaptability, and continuous improvement

Requirements:

  • More than 10 years’ experience in senior product, portfolio, or commercial leadership roles
  • Proven success leading complex product or services portfolios through business and technology transformation
  • Strong commercial capability, including investment governance, prioritisation, and enterprise decision-making
  • Experience commercialising technology within B2B or SaaS enterprise environments
  • The ability to work confidently alongside architects, engineers, and delivery leaders on large-scale transformation initiatives
  • Strong systems thinking and the ability to connect strategic direction with operational execution
  • Exceptional stakeholder leadership and influencing capability across executive and cross-functional environments
  • The communication skills to simplify complexity, inspire confidence, and align diverse audiences behind a shared direction
  • A highly collaborative leadership style grounded in accountability, customer value, and long-term thinking
What we offer:
  • Highly competitive salary and annual bonuses
  • The ability to work from home on occasion and flexible hours
  • Life and Disability Insurance and KiwiSaver on top

Additional Information:

Job Posted:
May 15, 2026

Expiration:
June 12, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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