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The Licensed Community Association Manager (LCAM) is responsible for providing the overall supervision of assigned communities. The successful Community Association Manager effectively interacts with internal and external customers including homeowners, vendors, board members and committee members, as well as onsite staff, Client Shared Service Center (CSSC) and within the branch office.
Job Responsibility:
Supervise the operation and administration of the Association in accordance with management agreement, Florida Statutes and the Association's policies and procedures
Acts as or oversee the primary liaison with the Association Board of Directors and homeowners as needed
Attend Board meetings per the management agreement and community events as needed
Ensure Board of Directors are aware of legal actions involving the Association
Monitor corporate and client delinquency rates and collections process for account portfolio
Maintain unit and contract files relating to the operations of the Association
Prepare Board packages according to established time frames
Other duties as assigned
Requirements:
Valid Florida Community Association Manager (LCAM) License
Minimum 1-3 years of experience managing HOA's/Condos
Professional customer service skills
Associate degree required
Bachelor's degree preferred
Exceptional communication skills both written and verbal with polished, professional and friendly demeanor
Knowledge of communities/property/real estate and homeowners associations
Time management and time critical prioritization skills