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Portering Services Manager

https://www.randstad.com Logo

Randstad

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Location:
United Kingdom , Oxford

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Category:

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Contract Type:
Not provided

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Salary:

40000.00 - 45000.00 GBP / Year

Job Description:

Are you a natural leader who thrives in high-pressure, fast-paced environments? We are looking for an experienced Portering Services Manager to lead a large-scale team within one of Oxford's major hospitals. Working for a premier maintenance and facilities provider, you won't just be managing a department; you will be the heartbeat of the hospital's operational flow. You will ensure that patients, equipment, and essential supplies reach their destinations safely and efficiently, directly impacting patient care and clinical outcomes.

Job Responsibility:

  • Leadership & Development: Oversee, mentor, and motivate a large team of porters and supervisors, ensuring high standards of performance and professional conduct
  • Operational Efficiency: Manage complex rotas and resource allocation to meet the 24/7 demands of a major healthcare site
  • KPI Management: Monitor and report on Service Level Agreements (SLAs), ensuring response times and safety protocols are consistently met
  • Health & Safety: Maintain a rigorous focus on Manual Handling, Infection Control, and COSHH regulations
  • Stakeholder Engagement: Act as the primary point of contact for hospital clinical staff and trust management to ensure seamless service integration

Requirements:

  • Proven Experience: A strong background in facilities management, logistics, or hospitality, ideally within a healthcare or high-footfall public environment
  • People Power: Demonstrated experience managing large, diverse teams (50+ staff) including recruitment, disciplinary procedures, and training
  • Cool Under Pressure: The ability to make quick, logical decisions in a critical care environment where priorities shift by the minute
  • Tech Savvy: Proficiency in using task management software and digital radio systems to track team movements and efficiency
  • Empathy & Professionalism: A commitment to patient dignity and a 'customer-first' mindset
What we offer:
  • Holiday
  • Pension
  • Training
  • OT
  • Career Progression: Opportunities to move into senior regional management
  • Pension & Benefits: Competitive contributory pension scheme and healthcare perks
  • Impact: The pride of knowing your work facilitates life-saving care every single day

Additional Information:

Job Posted:
May 19, 2026

Expiration:
June 03, 2026

Work Type:
On-site work
Job Link Share:
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