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Portering Lead at Kings Oak & Cavell Hospitals in Enfield, part of Circle Health Group. This is a full-time role for 37.5 hours a week. The role holder will be required to cover a flexible shift pattern.
Job Responsibility:
Lead the Porter team to undertake a range of general and ad hoc tasks on a day to day basis to meet the requirements of the site such as patient, equipment, and goods (e.g., pharmacy goods) movement
Ensure that the hospital facilities and services are explained to patients and family members when escorting people to rooms or other hospital areas
Ensure a courteous service is provided to internal and external customers
Operational costs are controlled and monitored in line with departmental budgets, with emphasis on overtime and bank spend being minimised when appropriate
Maintain a duty roster (to include all porter duties), to cover all shifts, while also ensuring the appropriate level of staffing is in place for the hospital demand and the tasks involved
The Portering Lead will support in any portering duties between any departments as and when required
Requirements:
Helpful and co-operative manner
Able to carry out duties unsupervised
Physically fit in order to undertake duties
Set high standards and take pride in work
Front line customer facing experience
Previous portering experience in a healthcare, hotel or hospitality setting
Previous experience of managing or leading a team
UK driving license required
What we offer:
25 days holiday per year + bank holidays, increasing to 30 days with service
Private Pension Scheme
Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions
Friends & Family Hospital Discounts
Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay
Non-contributory life insurance
Staff engagement hub with access to discounts and extensive rewards and voluntary benefits
Access to resources, tools and services to support your wellbeing
Employee recognition programmes
Industry leading training and development opportunities