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Portering Lead

United Kingdom, Watford 45000.00 GBP / Year · Job Posted April 05, 2026
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Job Description

Portering Lead - Healthcare. We are seeking an experienced Portering Lead to lead and manage multi-site logistics services, including Portering, Waste, Grounds, Gardens, and Litter Picking. You will ensure safe, compliant, and efficient operations while driving service performance, staff development, and customer satisfaction. On a 5/7 rota, you will act as the senior operational lead on weekends, maintaining service continuity and supporting collaboration across all service lines.

Job Responsibility

  • Lead and oversee Portering, Waste, Grounds, Garden Maintenance, and Litter Picking services
  • Ensure safe, timely, and compliant patient movement, specimen transport, waste management, and grounds upkeep
  • Maintain high-quality service standards, workflow efficiency, and resource deployment
  • Collaborate with clinical teams to plan for high-demand periods and operational pressures
  • Lead, develop, and engage teams while ensuring HR compliance and workforce planning
  • Monitor KPIs, SLAs, audits, and compliance with statutory, regulatory, and contractual requirements
  • Manage budgets, labour, equipment, stock, and procurement for cost-effective operations
  • Act as the primary point of contact for stakeholders and contribute to performance reporting and service improvements

Requirements

  • NVQ Level 3 (or equivalent) with experience in a similar operational management role
  • Experience managing multi-site logistics, portering, or facilities services
  • Strong commercial awareness, contract knowledge, and KPI management experience
  • Excellent leadership, communication, and stakeholder management skills
  • Results-driven, adaptable, and committed to continuous improvement
  • Enhanced DBS clearance (or ability to obtain)

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