Portals Engagement and Outreach Specialist Job at Tesla Government (Falls Church)

Provider Relations Specialist

Serves as a key relationship and operational liaison between group and the organ...

Location

United States

Salary:

24.00 - 29.00 USD / Hour

Personify Health

Expiration Date

Until further notice

Requirements

High school diploma or equivalent required
associate's or bachelor's degree in healthcare administration, business, public health, or related field preferred
1+ years of experience in a healthcare administrative, health plan, provider services, call center, or related role (managed care/TPA experience preferred)
Proficiency with Microsoft Office (Outlook, Word, Excel) and ability to learn internal platforms and provider portals (e.g., Availity or similar) as required
Basic computer literacy
The ability to work on multiple screens, and proficient typing skills
Proficiency in software applications including, but not limited to, Microsoft Word, Microsoft Excel, and Outlook Excellent verbal and written communication skills
Ability to speak clearly and convey complex or technical information in a manner that others can understand, as well as ability to understand and interpret complex information from others
Ability to work independently and utilize resources to problem solve
Higher education degree preferred

Job Responsibility

Serves as a key relationship and operational liaison between group and the organization’s Care Management/Utilization Management (CM/UM) programs
Supports provider engagement, education, and issue resolution related to referrals, prior authorization/intake processes, and care management programs
Partners with internal UM/CM, Intake, Claims, Network, and Operations teams to ensure providers have clear guidance, timely responses, and consistent service
Serve as a primary point of contact regarding CM/UM programs, intake/prior authorization workflows, and general operational questions related to MyCare Platform
Build professional, service-oriented relationships with provider offices, facilities, and ancillary organizations through outbound outreach (phone/email/virtual meetings) and timely follow-up
Respond to routine provider inquiries
research and resolve issues within defined turnaround times, using established policies, job aids, and escalation pathways
Provide basic education to providers and office staff on submission requirements, required documentation, timelines, and available CM/UM resources
Route requests to the appropriate internal team (Intake, UM/UR, CM, Claims, Network, Operations) and monitor through closure
communicate status updates to providers as appropriate

What we offer

Competitive base salary and benefits effective day one
Comprehensive medical and dental through our own health solutions
Paid Time Off
Mental health support, retirement planning, and financial protection
Professional development with clear career progression and learning budgets
Mission-driven culture where diverse perspectives drive real impact on people's health

Fulltime

Team Lead - Portals

Tesla Government, Inc. seeks a team lead who will manage a team of Portals Engag...

Location

United States , Falls Church or St. Louis

Salary:

72000.00 USD / Year

Tesla Government

Expiration Date

Until further notice

Requirements

4 years experience working with the US government or military, including experience leading projects or teams
Demonstrated experience managing complex projects with multiple milestones, deadlines, and stakeholders
Experience with customer/user relationship management
Ability to delegate tasks to ensure execution of complex projects with little supervision
Comfort with public speaking
US citizenship and ability to acquire a security clearance

Job Responsibility

Manage a team of Portals Engagement and Outreach Specialists, determining prioritization of projects, monitoring quality and output, supporting professional development, and establishing and maintaining standards
Support Tesla and client program goals
Own prioritization of team efforts in alignment with client and company goals
Engage with stakeholders of varying seniority, priorities, and levels of platform adoption
Interact with clients in person, over the phone, and through email to build and maintain relationships
Provide trainings to users on navigating and leveraging the GovShare platform
Maintain detailed understanding of GovShare platform’s capabilities
Guide users in structuring and maintaining their information
Manage extensive compilations of reports
Continuously improve how information is presented

What we offer

Flex PTO
flexible work schedule
health benefits
4% matching on 401k contributions
competitive compensation
work from home (telework)
medical, dental, and vision insurance
retirement savings options
paid time off
paid holidays

Fulltime

Billing Specialist

Location

United States , Baltimore

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent required
associate’s or bachelor’s degree preferred
At least 3–5 years of billing and/or collections experience
Proficiency with computerized time and billing systems and electronic billing platforms
Strong accuracy and attention to detail when reviewing invoices, client requirements, and account information
Effective organization and time-management skills with the ability to handle multiple deadlines in a fast-paced setting
Clear written and verbal communication skills, along with the ability to work independently and collaborate with cross-functional teams

Job Responsibility

Prepare, review, and finalize client bills within the firm’s billing platform, ensuring charges, rates, and matter details are complete and accurate
Collaborate with attorneys and paralegals to revise prebills, address billing questions, and move invoices through approval in a timely manner
Issue client invoices along with any required backup materials or correspondence, making sure documentation aligns with engagement terms
Manage electronic invoice submissions through client portals, troubleshoot rejections, and resolve compliance-related issues that delay payment
Apply client billing guidelines and format requirements carefully so invoices meet outside counsel rules and submission deadlines
Track monthly billing progress, follow up on outstanding items, and help keep recurring billing cycles on target
Oversee assigned accounts receivable balances by reviewing aging, identifying overdue items, and initiating collection outreach as needed
Document collection activity and client communications clearly, and prepare billing and receivable status updates for attorneys and leadership
Assist with reporting and period-end tasks by compiling aging summaries, collection information, and other billing support for monthly, quarterly, and year-end close

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Office Administrator

Associa is looking for an Office Administrator to join our team.The Office Admin...

Location

United States , Beaverton

Salary:

22.00 - 24.00 USD / Hour

Associa

Expiration Date

Until further notice

Requirements

3+ years of experience in a customer-facing role required
Experience in property management, HOA administration, residential services, or municipal/community-facing operations strongly preferred
Familiarity with HOA governance, compliance, and community standards a plus
Proficiency in Microsoft 365 required including Outlook, Excel, PowerPoint, and Bookings
Strong preference for candidates experienced with Weebly (or similar)
Skilled at drafting communications, updates, and event/announcement content
Strong organizational skills with the ability to manage multiple priorities independently
Excellent written and verbal communication skills with a high level of professionalism
Commitment to confidentiality, integrity, and service excellence

Job Responsibility

Serve as the primary point of contact for homeowners, renters, and visitors
Draft and distribute community announcements, newsletters, and Board communications
Maintain accurate homeowner and tenant records across digital systems
Support online portals (TownSq and website) including meeting schedules, minutes, voting, and surveys
Provide timely support for homeowner inquiries, disputes, and information requests
Issue compliance notices and assist in follow-up communication where appropriate
Support community events and engagement initiatives, including registrations and outreach
Manage scheduling, communication, invoicing, and access for facility rentals
Ensure amenities are properly stocked and operational in collaboration with operations staff
Oversee visitor and renter access including keycard issuance and recordkeeping

What we offer

World-Class Training
Additional Income Opportunities
CAI (Community Association Industry) Course/Designation Assistance
Paid Time Off/Holidays
Comprehensive Medical Benefits
Wellness Incentives
Mileage Reimbursement
Company Cellphone
Hybrid: In Office/WorkFromHome Schedule

Fulltime

Product Support Specialist - Institutions

As a Product Support Specialist - Institutions, you will act as the primary prod...

Location

United Kingdom , London

Salary:

Not provided

Opus 2

Expiration Date

Until further notice

Requirements

Provide first and second-line technical support and product guidance via phone, email, and internal support portals to users of our legal technology solutions.
Investigate and resolve escalated software issues, collaborating with QA, DevOps, and Engineering teams to ensure timely and effective fixes.
Assist in developing automation tools and scripts (e.g., Python, Bash) to streamline support tasks and improve data integrity.
Work directly with clients to understand their workflows and deliver tailored technical solutions that enhance product adoption and efficiency.
Document and escalate bugs, feature requests, and client feedback with clear, actionable reporting to the appropriate internal teams.
Support testing and validation of new product features, patches, and releases prior to deployment.
Mentor and support junior team members by sharing knowledge, best practices, and technical expertise.
Promote best practices and drive client engagement through proactive outreach, training, and solution optimization.
Maintain accurate records of support interactions in the helpdesk or incident tracking system, ensuring thorough follow-up and resolution.
Create and maintain user-friendly support materials including how-to guides, FAQs, and internal documentation.

Job Responsibility

Act as the primary product expert and relationship manager for our Institutions client base.
Provide advanced product guidance, ensure SLAs are met across all support interactions for institutions, and become a trusted advisor to client-side support teams.
Bridge client enablement and internal accountability.
Facilitate the delivery of tailored product training, manage ongoing client engagement through site visits and calls, and provide strategic feedback to Product Management.
Ensure our clients receive exceptional, proactive support while helping to shape the future of the product based on real-world use.

What we offer

Contributory pension plan.
26 days annual holidays, flexible working, and length of service entitlement.
Health Insurance.
Loyalty Share Scheme.
Enhanced Maternity and Paternity.
Employee Assistance Programme.
Electric Vehicle Salary Sacrifice.
Cycle to Work Scheme.
Calm and Mindfulness sessions.
A day of leave to volunteer for charity or dependent cover.

Fulltime

Senior Associate - Distribution Support

This is a client-facing role that requires you to work closely with colleagues a...

Location

United Kingdom , Leeds

Salary:

Not provided

Waystone Governance Ltd.

Expiration Date

Until further notice

Requirements

Third level, minimum B.A. degree
At least 4 years’ experience working with international clients and with exposure to alternative UCITS and AIFs, ideally within a sales support or regulatory support team for an asset manager or fund service provider
An understanding of the regulatory landscape in the UK & EEA as it relates to distribution is a must
Excellent oral and written communication skills in English
Strong organisational skills, particularly an ability to prioritise multiple tasks concurrently while maintaining attention to detail
Collaboration with colleagues across geographic and functional boundaries
Proactive problem resolution and an ability to independently manage tasks
High levels of personal integrity and client service
An ability to combine an understanding of local markets within the wider business & regulatory context
Self-motivation and confidence

Job Responsibility

Attend client calls during the onboarding phase and conduct regular meetings with clients post-onboarding to ensure service deliverables are being met
Working with clients’ product experts within the regulatory framework to complete jurisdictional analyses of target markets and agree investor types and classification
Working with clients’ product experts within the regulatory framework to formulate investor query responses
Working with internal teams to ensure necessary fund registrations / AIFM passports or pre-marketing permissions are in place prior to carrying out any regulated distribution activity
Agreeing communications with clients for pre-marketing and marketing campaigns and directly issuing to potential investors
Review and approve client marketing materials in line with FCA rules and the EEA's cross-border distribution framework
Providing fund documents (point of sale) and marketing materials to investors
Ensuring all activity is carried out in accordance with the team’s written policies and procedures
Ensure the team’s procedures and processes are maintained to a high standard
Support the Manager in creating new processes / procedures when required

Fulltime

Hr Director

Our Pittsburgh client is seeking an HR Director for a fully on-site, contract-to...

Location

United States , Pittsburgh

Salary:

43.00 - 46.00 USD / Hour

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor’s or Master’s degree in Human Resources, Business Administration, or a related field, or equivalent experience
7–10+ years of progressive HR experience, including leadership responsibilities
Proven experience leading HR teams and driving strategic initiatives
Strong expertise in employee relations, compliance, and HR best practices
Experience handling sensitive and complex workplace issues
Excellent leadership, communication, and decision-making skills
Proficiency in HRIS systems, ATS platforms, and Microsoft Office
HR certification preferred
Experience in a nonprofit or people services environment is a plus
Background checks and other pre-employment requirements apply

Job Responsibility

Lead and develop the HR team across all functional areas
Oversee and optimize daily HR operations, ensuring efficient and compliant practices
Serve as a strategic partner to executive leadership on workforce planning, retention, and organizational development
Provide guidance on complex employee relations matters, investigations, and performance management
Drive the development and implementation of HR policies, programs, and initiatives
Ensure compliance with federal, state, and local employment laws
Evaluate and improve HR systems, processes, and reporting
Support a positive, inclusive, and high-performing workplace culture

What we offer

Free parking
Medical, vision, dental, and life and disability insurance
401(k) plan

Fulltime

Marketing Manager

We are looking for a versatile Project Manager to lead brand-building efforts an...

Location

United States , Detroit

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven experience in marketing management with responsibility for both strategy development and campaign execution
Strong background in print marketing, creative coordination, and production of customer-facing collateral
Demonstrated success in B2B marketing, including brand-building and client engagement activities
Hands-on experience with digital marketing, email campaigns, and campaign planning across multiple channels
Ability to manage several projects at once while maintaining attention to deadlines, budgets, and quality standards
Strong relationship-building and communication skills, with confidence interacting with clients and external partners
Ability to collaborate effectively with cross-functional teams, including sales, design, and production groups

Job Responsibility

Create and implement integrated marketing plans that support brand visibility, customer engagement, and business growth across multiple channels
Work closely with design and production partners to develop compelling printed assets such as brochures, magazines, journals, and related promotional materials
Lead marketing initiatives from initial planning through final delivery, managing schedules, budgets, and quality expectations throughout the project lifecycle
Represent the organization at industry gatherings, networking events, trade shows, and community activities to promote the brand and expand market presence
Cultivate strong relationships with existing clients by identifying their evolving needs, encouraging long-term loyalty, and uncovering opportunities for additional services
Partner with sales stakeholders to align marketing efforts with business development goals and support outreach to prospective customers
Monitor brand presentation across campaigns, collateral, and customer touchpoints to maintain a consistent and strong market identity
Contribute to campaign development in areas such as email outreach, B2B promotions, digital marketing, and brand awareness initiatives

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

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Portals Engagement and Outreach Specialist

Job Description

Job Responsibility

Requirements

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