This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Join our team as Port Operations Planning Admin where you will assist the Port Operations Admin Coordinator with the proformas process and open communication with clients, sub-agents, and different internal areas of the business, maintaining updated data for business decision makings. While working on this role, you will support the Billing and Operations Team. Based in Barcelona, you will ensure excellent service for our internal and external clients.
Job Responsibility:
Collaborate with PO Admin Coordinator for gathering all the needed information and create the Proforma for the assigned countries/ports
Assist in maintain clients aware on any updates on the Proformas, as well as variations that may have happened during the call
Support Billing Team to resolve inconsistencies and errors between supplier invoices and our internal operational reporting. Support liaison with Billing on client's inquires on Disbursement Account invoices
Assist on the communication channel with Sub-Agents updating billing instructions and procedures
agreed rates and prices. As well as support solving any incidences happening during the season
Assist in ensuring that Sub-Agents' contracts are properly signed, and IT incidents are solved (e-mail addresses)
Assist with the Solport Platform: always maintain open communication, updates needed, incidences, reports, crew movement files, etc.
Assist with the confirmation on CTM (Cash to Master) invoices
Support Billing with/when a calendar of discounts that Cruise Lines could benefit from and at which ports
Participate in system testing, user acceptance testing, and validation of implemented solutions
Assist in different projects, providing support to local teams, reviewing and analyzing required data
Requirements:
Preferred previous experience in the tourism business
Good academic background & knowledge in the ship industry are desirable
Excellent communication skills in English language, both written and oral. Spanish language is a plus
Analytical, Interpersonal and Administrative skills. Orientation to results and customer obsessed
Good office administration and organizational skills with a keen eye for attention to detail
Technical proficiency: Proficient in Microsoft Office programs (Word, Excel, PowerPoint, etc.) and other relevant software tools and IT systems
Ability to work in a fast-paced and autonomous environment (remote/home office)
Nice to have:
Spanish language
What we offer:
Competitive salary and benefits as standard
Career progression opportunities in more than 50 countries worldwide
Develop yourself as part of a friendly, richly diverse and virtual international team
Exceptional approach to your learning - access to free learning platforms & language lessons
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