Port Delivery Team Manager

• Lead and manage a team of direct reports to ensure efficient and effective port operations
• Ensure the appropriate level of staffing and resources to meet the specific needs of each operation
• Maintain clear and continuous communication with cruise ships, internal teams, external stakeholders, and Port Authorities to facilitate operations
• Oversee and manage any operational incidents, ensuring minimal disruption to service delivery
• Handle last-minute operational changes at the pier, ensuring that suppliers are promptly informed and prepared

• Proven ability to lead a team to achieve results
• Comfortable driving change and adaptable to ambiguity or setbacks
• Must hold or be eligible to obtain a valid TWIC card
• Available to work weekends and holidays as required
• Strong problem-solving skills with a proactive approach to improving processes and embracing digital solutions
• Ability to manage multiple strategic priorities while overseeing daily logistics
• Friendly, flexible, and professional demeanor
• Excellent verbal and written communication skills in English
• fluency in a local language is a plus
• Valid driver’s license and access to a vehicle

Fluency in a local language is a plus

• Competitive salary
• Company paid Life Insurance
• 401K Retirement Plan with Company match
• Paid Time Off
• Company Paid Holidays
• Parental Leave
• Medical, Dental & Vision Insurance with employee/employer contribution
• Flexible Spending Account
• Access to free learning platforms and language lessons for continued professional development